Sales Associate
Banana Republic Factory Store
San Ysidro, California
10.2023 - 01.2024
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Monitored customers for signs of security concerns and escalated issues to management.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
