Santiago Lopez Florez
Elizabeth
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
13
13
years of professional experience
Work History
Driver
Uber
01.2017 - Current
- Arriving at the designated pickup location to collect passengers as requested through the Uber app.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Providing a positive and professional interaction with passengers, addressing inquiries and requests politely.
House Painter
The Paint Department
08.2016 - 12.2016
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
Manager
Horticultura Del Campo
01.2012 - 08.2016
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
BBA - Business Administration And Management
Pontifical Bolivarian University
Medellin, ColombiaSkills
- Time management
- Customer service
- Problem-solving abilities
- Relationship building
- Spanish fluency
- Effective communication
- Multitasking
- Organizational skills
- Critical thinking
Timeline
Driver
Uber
01.2017 - Current
House Painter
The Paint Department
08.2016 - 12.2016
Manager
Horticultura Del Campo
01.2012 - 08.2016
BBA - Business Administration And Management
Pontifical Bolivarian University
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