Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Santiago Muratalla

Chicago,IL

Summary

Working in the industry for over 10yrs, with a strong desire to continue learning, ability to work individually or as a team, always with the intension of providing excellent service, excels in fast paced food service environments.

Overview

7
7
years of professional experience

Work History

Server

Porto
Chicago, IL
06.2021 - 11.2024
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Bartender/Server

formentos
Chicago, IL
06.2022 - 07.2023
  • Served high customer volumes during special events, nights and weekends.
  • Assisted with drink pairing to enhance new and existing menus.
  • Help with inventory and orders supplies and stock.

Bartender/Server

Wishbone
Chicago, IL
07.2021 - 03.2022
  • Skilled at anticipating identifying and fulfilling guest needs and clarifying special orders.
  • Success multitasking while reminding professional and courteous in fast environments.
  • Ensure the efficient flow of orders from the waiters to the bar.

Lead Server

S. K. Y.
Chicago, IL
11.2017 - 03.2022
  • Lead server in charge of training new FOH staff.
  • Dedicated to give customer satisfaction thorough knowledge of menu including gourmet food, spirits and wine.
  • Best service of the year in Chicago by James Beard awards 2019

Skills

  • food and handling expert
  • works well under pressure
  • exceptional interpersonal skills
  • reliable and driven
  • manage food and wine handler card

Languages

Spanish
Full Professional
English
Professional

Timeline

Bartender/Server

formentos
06.2022 - 07.2023

Bartender/Server

Wishbone
07.2021 - 03.2022

Server

Porto
06.2021 - 11.2024

Lead Server

S. K. Y.
11.2017 - 03.2022
Santiago Muratalla