Santiago Onofre
Peoria,AZ
Summary
Dedicated, self-motivated individual seeking a position as an Account Manager. Will utilize my skills to ensure the company’s mission is carried out the best possible with full Customer Service and Satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Associate
SRP & Associates Inc
Arizona
04.2025 - Current
- Cultivated strong customer relationships, enhancing repeat business and customer loyalty.
- Demonstrated product knowledge, effectively addressing customer inquiries and driving sales growth.
- Assisted in inventory management, ensuring stock levels met demand efficiently.
- Collaborated with team members to execute promotional displays, increasing product visibility.
Accounts Representative / District Manager
Cory Hellman & Associates, Inc
Los Angeles, CA
12.2016 - Current
- Responsible for profitable growth and to maintain Multiple vendors in accounts assigned in a Geographic area
- Primary account Wagner/Titan
- Manage 135+ accounts
- Critical thinker and ability to handle Customer Service and trouble shoot all account matters
- Outstanding organizational and management skills
- Excellent work ethic and team player
Traffic Coordinator/Lexmark Control Tower
DHL Global Forwarding
Los Angeles, CA
01.2010 - 01.2016
- Communicate between customer service and operations departments to resolve issues, status with customer cargo
- Cargo tracking between Asia and US stations and vendors
- Dispatch of all Ocean Import container and co loads arriving and or departing from all US and Canada Ports, Rails and CFS warehouse
- Daily 315 EDI (GT Nexus) update
- Manage data used for Monthly customer reporting
- Ensure transit time commitments are met
- Accountability of billing/costing functions
- Investigate/proceed with preliminary report to claims department when cargo is damaged or burglarized while in transit
Education
High School Diploma -
El Camino Community College
Torrance, CA01-1998
Graduate - undefined
Gardena High School
Gardena, CA01-1995
Skills
- Bilingual - English and Spanish (Verbal and Written)
- Microsoft Office - Outlook, Word, and Excel
Timeline
Sales Associate
SRP & Associates Inc
04.2025 - Current
Accounts Representative / District Manager
Cory Hellman & Associates, Inc
12.2016 - Current
Traffic Coordinator/Lexmark Control Tower
DHL Global Forwarding
01.2010 - 01.2016
Graduate - undefined
Gardena High School
High School Diploma -
El Camino Community College