Santiago Pena
Riverview,Florida
Summary
Motivated high school graduate pursuing an associate's degree and eager to begin a rewarding career with continuous growth and learning opportunities. Committed to applying a strong work ethic, adaptability, and passion for acquiring new knowledge to contribute effectively within a dynamic professional environment. Seeking a position to leverage an educational background and enthusiasm to make a meaningful impact while further developing skills.
Overview
2
2
years of professional experience
Work History
Sales Associates
Advance Auto Parts
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
7-eleven
04.2023 - 06.2023
- Coordinated efficient location of merchandise to enhance customer satisfaction.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Executed smooth and efficient register processes.
Education
High School Diploma -
Jule F Sumner High School
Riverview, FL05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associates
Advance Auto Parts
03.2024 - Current
Sales Associate
7-eleven
04.2023 - 06.2023
High School Diploma -
Jule F Sumner High School
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