Santiago Ruiz
Moriches,NY
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
year of professional experience
Work History
Manager
The Rainbow rolls
Center Moriches, NY
02.2023 - 02.2024
- Ensured compliance with all safety regulations and company policies.
- Resolved customer complaints promptly and professionally.
- Analyzed customer data to develop targeted marketing campaigns.
- Evaluated employee performance on a regular basis to ensure quality standards were met.
- Assisted customers in finding the products they needed quickly and efficiently.
- Identified areas of improvement in store operations processes.
- Maintained records of daily transactions using point-of-sale systems.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Developed and maintained store policies, procedures and operations manual.
- Managed inventory levels and ensured accurate ordering of merchandise.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Developed and implemented strategies to increase sales of products.
- Resolved customer issues promptly and professionally.
- Analyzed market trends in order to anticipate changes in demand for various products or services.
- Resolved customer complaints promptly and professionally according to company policies.
- Identified customer needs, developed solutions, and negotiated prices.
Education
William Floyd High School
Mastic Beach, NY06-2022
Skills
- Time Management
- Customer Relationship Management (CRM)
- Team Leadership
- Customer service and assistance
- Retail sales customer service
- Customer service understanding
- Good communication skills
- Leadership/communication skills
- Team Building and Leadership
- Natural leadership skills
- Work Prioritization
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Manager
The Rainbow rolls
02.2023 - 02.2024
William Floyd High School
Similar Profiles
David HernandezDavid Hernandez
Land Surveyor Assistant at Rolls Anderson & RollsLand Surveyor Assistant at Rolls Anderson & Rolls
Martin HarrisMartin Harris
Senior Service Technician at Rolls Royce Solutions America (MTU America)Senior Service Technician at Rolls Royce Solutions America (MTU America)
Shawn WilliamShawn William
Internal Controls Auditor II at Martin's Famous Potato RollsInternal Controls Auditor II at Martin's Famous Potato Rolls
Justin GonzalezJustin Gonzalez
Aviation Boatswain's Mate Handler at US NavyAviation Boatswain's Mate Handler at US Navy
Frayner Rolando Figueroa SolorzanoFrayner Rolando Figueroa Solorzano
Administrative Assistant at Consulate Of GuatemalaAdministrative Assistant at Consulate Of Guatemala