Santiago solis
Rio Grande City
Summary
Professional retail worker equipped to lead cashier operations. Skilled in customer service, cash handling, and problem-solving. Focused on team collaboration and achieving results. Adaptable and reliable, with strong communication and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Cashier
Lowes Home Improvment
Edinburg, TX
09.2023 - Current
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Trained new cashiers on register procedures and customer service standards.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Dietary Aide
Windsor Arbor View
Edinburg, TX
05.2023 - 08.2023
- Assisted in meal preparation and service, ensuring dietary guidelines were followed.
- Maintained cleanliness and organization of kitchen and dining areas to enhance efficiency.
- Collaborated with nutrition staff to accommodate resident dietary restrictions and preferences.
- Monitored food temperatures and storage conditions to ensure safety compliance.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Crew Member
McDonald's
La Joya, TX
10.2021 - 05.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of safety and cleanliness.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Trained new crew members on operational procedures, promoting adherence to quality standards and best practices.
Education
Bachelor of Science - Nutritional Sciences
The University of Texas Rio Grande Valley
Edinburg, TX12-2027
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Cash handling
- Employee training
- Team leadership
- Refunds and exchanges
- Cash register operation
- Loss prevention
- Shift scheduling
- Task delegation
Certification
- Food Handler Training - 9/3/2025-9/3/2027
- Food Protection Manager Training - 12/3/2025-12/3/2030
Timeline
Head Cashier
Lowes Home Improvment
09.2023 - Current
Dietary Aide
Windsor Arbor View
05.2023 - 08.2023
Crew Member
McDonald's
10.2021 - 05.2023
Bachelor of Science - Nutritional Sciences
The University of Texas Rio Grande Valley