Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Santosh Bastakoti

Salt Lake City,UT

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.

Overview

11
11
years of professional experience

Work History

Manager

Gorkha Enterprises Inc DBA Himalayan Kitchen
2017.01 - 2023.11
  • Reported issues to higher management with great detail.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.

Customer Service

Amazon Services LLC
2022.07 - 2023.01
  • Self-motivated, with a strong sense of personal responsibility.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Server

Himalayan Kitchen
2012.07 - 2016.12
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Processed orders and sent to kitchen employees for preparation.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Bachelor of Science - Physics

Tri Chandra College
Kathmandu, Bagmati

High School Diploma -

Xavier Academy
Kathmandu, Bagmati
08.2008

Skills

  • Hiring and Training
  • Project Planning
  • Computer Skills
  • Goal Setting
  • MS Office
  • Time Management

Languages

English
Professional Working

Timeline

Customer Service

Amazon Services LLC
2022.07 - 2023.01

Manager

Gorkha Enterprises Inc DBA Himalayan Kitchen
2017.01 - 2023.11

Server

Himalayan Kitchen
2012.07 - 2016.12

Bachelor of Science - Physics

Tri Chandra College

High School Diploma -

Xavier Academy
Santosh Bastakoti