Santosh Bastakoti
Salt Lake City,UT
Summary
Motivated manager always ready to face new challenges and bring positive value to the company by efficiently handling the given tasks and maintaining the company database. Properly keeps the record of ingredients and inventory to avoid overstocking or under supply.
Overview
11
11
years of professional experience
Work History
Manager & Food Ingredient Data Coordinator
Gorkha Enterprises Inc DBA Himalayan Kitchen
Salt Lake City , UT
2017.01 - 2023.11
- Maintained the ingredient data in a safe database.
- Reported to the management about the trend of ingredient usage, wastage, and sales to increase the efficiency and revenue of the company.
- Actively coordinated with the mentors and vendors to ensure that the correct quantity of ingredients is ordered and delivered in order to ensure profitability to the company.
- Actively engaged with the management to run available data from the database to build up various metrics, bar diagrams, pie charts, and other visual diagrams to analyze the revenue, profit, and future projection of the company.
- Ensured compliance with industry regulations and company policies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Customer Care Representative
Amazon Services LLC
Salt Lake City , UT
2022.07 - 2023.01
- Ensured compliance with company policies regarding privacy laws and data protection regulations.
- Provided accurate, valid, and complete information to customers.
- Escalated unresolved issues requiring further investigation or specialized expertise.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Resolved customer complaints promptly and professionally.
Sales Coordinator
Gorkha Enterprises Inc Dba Himalayan Kitchen
Salt Lake City , UT
2012.07 - 2016.12
- Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Maintained an up-to-date database of prospective clients and their contact information.
- Constantly focused on sales revenue growth by analyzing the data.
- Used Point of Sale register system to complete transactions.
- Counted and balanced registers.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Bachelor of Science - Physics And Mathematics
Tri Chandra College
Kathmandu2012-03
High School Diploma -
Xavier Academy
Kathmandu2008-07
Associate of Science - Chemistry
Salt Lake Community College
Salt Lake City, UTSkills
- Strategic Planning
- Business Development
- Marketing
- Policy Implementation
- Staff Development
- Business Administration
- Data Study
- Revenue Generation
- Ingredient Inventory Checklist
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
Urdu
Professional
Spanish
Limited
ASSB Food Data Center
- This job especially caught my interest, among many other reasons, because I had a product idea in my mind. This idea has been striking my head since a couple of years and my idea aligns with this job. The idea has basically to do something with the food ingredients and data analysis to synthesize a value and plug it in a software and generate the final outcome. The final outcome will then be sold in the market. The main target would be the governments of the world because I am sure they would need our outcome. This is just a rough layout, and the detailed idea can be discussed in groups.
References
References available upon request.
Timeline
Customer Care Representative
Amazon Services LLC
2022.07 - 2023.01
Manager & Food Ingredient Data Coordinator
Gorkha Enterprises Inc DBA Himalayan Kitchen
2017.01 - 2023.11
Sales Coordinator
Gorkha Enterprises Inc Dba Himalayan Kitchen
2012.07 - 2016.12
Bachelor of Science - Physics And Mathematics
Tri Chandra College
High School Diploma -
Xavier Academy
Associate of Science - Chemistry
Salt Lake Community College
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