Santosh Kumar
Plano
Summary
Dynamic Front Desk Receptionist with proven expertise at Econo Lodge Motel, excelling in customer relations and problem resolution. Skilled in correspondence drafting and departmental support, I effectively managed guest interactions and maintained confidentiality. Recognized for my critical thinking and organizational skills, I consistently created a welcoming environment while ensuring compliance with company policies.
Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Econo Lodge Motel
01.2022 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer problems and complaints.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled assignments independently with good judgement and critical thinking skills.
Front Office Executive
Best Western
01.2022 - 03.2025
Education
Associate of Science -
Collin College
Plano, TX12-2012
Skills
- Mail distribution
- Correspondence drafting
- Departmental support
- Correspondence typing
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Full Professional
Urdu
Professional Working
kannada
Limited Working
Gujarati
Limited Working
Punjabi
Limited Working
Timeline
Front Desk Receptionist
Econo Lodge Motel
01.2022 - 03.2025
Front Office Executive
Best Western
01.2022 - 03.2025
Associate of Science -
Collin College
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