Sanzida Akter
Elizabeth,NJ
Summary
Motivated professional brings value to collaborative marketing role opportunity. Excellent organizational, planning and communication skills with passion for positively impacting customer bottom-lines with creative and engaging marketing copy. Trained in social media management, audience engagement and marketing campaign development.
Overview
7
7
years of professional experience
Work History
Lead Sales Associate
Tommy Hilfiger
Elizabeth, NJ
09.2023 - Current
- Achieved 83% customer membership enrollment rate within a single month, ranking among top performers.
- Provided knowledgeable recommendations and tailored solutions to meet customer needs and drive sales.
- Delivered comprehensive customer service, addressing inquiries and resolving issues to improve customer satisfaction.
- Implemented training programs that enhanced team efficiency and collaboration.
- Led and mentored teams, fostering high performance and a positive work environment.
- Collaborated effectively with managers and team members on projects to achieve shared goals.
- Assisted in setting up new floor displays by organizing products and arranging layout for optimal customer flow., including product placement and layout changes.
Media Strategy Intern
Craft & Commerce
Remote
06.2026 - 08.2026
- Coordinated meetings with clients and internal teams to align on project goals and priorities, enhancing collaboration.
- Reviewed reports to monitor progress and identify issues, facilitating informed decision-making.
- Drafted and sent professional emails to clients and team members, ensuring clear and timely communication.
- Created and assigned tasks for managers to streamline workflows and ensure projects remained on track.
Marketing Associate
HCMG
Jersey City, NJ
09.2024 - 01.2025
- Conducted thorough research and collected relevant data to support project initiatives.
- Collaborating with the marketing team to create effective and efficient social media post to promote the organization.
- Collaborating with the marketing team to create effective and efficient social media posts to promote the organization.
- Led marketing team, guiding strategic initiatives that aligned with organizational goals.
- Provided creative ideas and input for marketing projects and social media content, enhancing overall campaign effectiveness.
- Researching and collecting data.
Sales Associate
Tommy Hilfiger
Elizabeth, NJ
09.2022 - 09.2023
- Assisted customers with transactions, ensuring accurate processing and positive shopping experiences.
- Organized store layout and merchandising displays to enhance product visibility and customer engagement.
- Assisted customers and processed transactions.
- Guided customers in product selection, providing tailored recommendations to meet their needs.
- Maintained store organization and merchandising.
- Identified and addressed customer issues proactively.
Sales Associate
Cohoes
Elizabeth, NJ
02.2020 - 11.2021
- Provided outstanding customer service, assisting with product selection and addressing customer inquiries.
- Proactively assisted customers with inquiries and effectively resolved their issues, ensuring a positive shopping experience.
- Promoted Burlington credit card to customers, driving store sales through targeted credit card promotions.
- Maintained a well-organized store environment by managing inventory, including restocking and product rotation to ensure optimal store presentation.
- Ensured clean, organized, and visually appealing environments in stockroom, sales floor, and register stations.
- Maintained a clean, organized, and visually appealing environment in the stockroom, on the sales floor, and at register stations.
- Collaborated with store managers on projects, improving store efficiency and effectiveness.
Marketing Intern
Arts Ed Newark
Newark, NJ
06.2021 - 08.2021
- Contributed to creation and execution of marketing campaigns promoting arts education programs, enhancing outreach efforts.
- Managed social media accounts, creating and scheduling content that increased brand awareness and boosted community engagement.
- Assisted in creating and executing marketing campaigns to promote arts education programs.
- Assisted in the execution of email marketing campaigns, ensuring timely and accurate deployment.
- Analyzed campaign performance metrics and provided recommendations for future improvements.
- Collaborated with marketing team to brainstorm and develop engaging social media content, driving audience interaction.
Marketing Intern
Kean's Supplemental Instructions
Union, NJ
09.2019 - 12.2019
- Promoted Supplemental Instruction program to students via social media platforms, enhancing program reach.
- Monitored and analyzed social media engagement metrics, adjusting strategies to improve outreach and effectiveness.
- Worked closely with the team to ensure social media content aligned with brand messaging and marketing goals.
- Collaborated with team to align social media content with brand messaging and marketing objectives.
Education
MBA - Marketing Management
Pace University
New York, NYBS - Marketing
Kean University of New Jersey
Union, NJSkills
- Customer Acquisition
- Digital Marketing
- Social Media Management
- Marketing Research
- Campaign Development
- Google Analytics
- CRM Platforms
- Project Management
- Excel
- Microsoft Office
- Time Management
- Organizational Skills
- Team Leadership
- Team collaboration
- Team building
- Strong Communication
- Adaptability
- Computer Literacy
Timeline
Media Strategy Intern
Craft & Commerce
06.2026 - 08.2026
Marketing Associate
HCMG
09.2024 - 01.2025
Lead Sales Associate
Tommy Hilfiger
09.2023 - Current
Sales Associate
Tommy Hilfiger
09.2022 - 09.2023
Marketing Intern
Arts Ed Newark
06.2021 - 08.2021
Sales Associate
Cohoes
02.2020 - 11.2021
Marketing Intern
Kean's Supplemental Instructions
09.2019 - 12.2019
MBA - Marketing Management
Pace University
BS - Marketing
Kean University of New Jersey