SAODATKHON JURAEVA
Daly City,CA
Summary
Dedicated healthcare professional with extensive experience in patient care coordination and administrative support, poised to excel in a dynamic role. Expertise in managing treatment plans, scheduling appointments, and facilitating clear patient communications ensures a seamless healthcare experience. Strong advocate for team collaboration and adaptability, consistently meeting the evolving needs of the environment. Recognized for reliability, exceptional problem-solving abilities, and outstanding interpersonal skills that foster positive relationships with patients and colleagues.
Overview
7
7
years of professional experience
Work History
Treatment Coordinator
Image Specialists
South San Francisco, CA
02.2025 - Current
- Coordinated patient treatment plans, ensuring alignment with clinical protocols and patient needs.
- Facilitated communication between patients and orthodontic teams to enhance service delivery.
- Managed appointment scheduling, optimizing workflow for improved patient experience.
- Assisted in insurance verification processes, ensuring accurate billing and coverage information.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
- Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.
- Built strong relationships with referring providers through regular communication updates on shared cases.
- Successfully negotiated client contract renewals to create increased revenue.
Treatment Coordinator
Diamond Braces
Brooklyn, NY
01.2024 - 12.2024
- Coordinated with community resources to provide comprehensive support to patients.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Thoroughly studied patients' x-rays to help determine best treatments for dental ailments and conditions.
- Explained policies, procedures and services to patients.
- Coordinated patient referrals to specialists and other healthcare services.
- Resolved any issues related to payment discrepancies or denials in a timely manner.
- Conducted financial counseling sessions for new and existing patients.
Teacher
High School
Andijan , Uzbekistan
09.2019 - 08.2022
- Supervised students throughout day, both in classroom and outside during breaks.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Education
Master of Science -
Andijan State University
Uzbekistan07.2022
Bachelor of Science -
Andijan State University
Uzbekistan07.2019
Skills
- Creative problem solving
- Medical terminology
- Customer service
- Organizational skills
- Goal setting
- Scheduling
- Patient documentation
- Relationship building
- Patient care coordination
- Appointment scheduling
- Office administration
- Treatment Planning
- Dental insurance expertise
- Critical thinking skills
- Attention to detail
- New hire training
- Payment collection
- Follow-up care
- Verbal and written communication
- Patient flow management
Languages
English
Full Professional
usb
Native or Bilingual
Russian
Full Professional
Turkish
Full Professional
Timeline
Treatment Coordinator
Image Specialists
02.2025 - Current
Treatment Coordinator
Diamond Braces
01.2024 - 12.2024
Teacher
High School
09.2019 - 08.2022
Bachelor of Science -
Andijan State University
Master of Science -
Andijan State University