Sapna Patel
Buffalo,NY
Summary
My intention is to utilize and strengthen my interpersonal, management and organizational skills while working with a team to further the success of this organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bookstore Manager/ Volunteer Coordinator
Himalayan Institute, Buffalo, NY
Buffalo, NY
10.2013 - Current
- Provided quality customer service
- Volunteer recruiting, scheduling and training
- Managed the budgeting for the bookstore as well as grocery for the center
- Handled the collection, balancing and deposit of point of sales receipts
- Managed, maintaining stock levels and made key decisions about stock controls
- Project management skills; Holiday gift giving with Child and Family Service; Managed and organized yearly inventory;
- Managed volunteers with cleaning and organization projects
- Oversaw and completed opening and closing operations for the center
- Merchandising displays
- Part of a team for Social Media posting
- Taught a weekly Gentle Yoga Class
Administrative Assistant
Magnolia Enterprise, LLC
Orlando, FL
06.2019 - 06.2020
- Provided customer service and assisted property owner
- Manged Quick Books program for processing and monitoring accounts receivable and payable
- Manged tenant leases, lease renewals and insurance policies to insure they are current
- Handled all tenant requests for special work orders
Bookstore Associate/Garden & Kitchen Associate
Himalayan Institute Of Medical Sciences
Honesdale , PA
11.2011 - 10.2013
- Provided quality customer service
- Responsibility in the overall operations of opening/closing the store
- Handled the collection and balancing of point of sale receipts
- Ordered merchandise/supplies from various vendors
- Created merchandise displays
- Staff scheduling
- Prepared/cooked meals for residents/guests
- Responsible for cleaning and maintenance of cooking stations
- Assisted int eh green house/garden with variety of tasks such as weeding, watering flower beds and seeding projects
Assistant Manger/Yoga Teacher
Himalayan Institute Of Medical Sciences
Honesdale , PA
07.2006 - 06.2010
- Oversaw operations for Cafe, Gift shop and Yoga Studio
- Interviewed potential staff, conducted appraisals/ performance reviews and provided/organized training and development
- Analyzed sales figures to forecast future sale volumes t o maximize profit while minimizing cost
- Managed and motivated a team to increase sales and ensure efficiency
- Managed and maintained stock levels, as well as made key decision about stock control
- Facilitated staff meetings
- Organized special promotions, displays, events, workshops and classes
- Taught Restorative & Beginner Yoga
Education
Associate of Arts - Business Management
Seminole Community College
Sanford, FL06-1996
Skills
- Exceptional customer service skills
- Strong listening skills
- Able to create a comfortable spae for people
- Team player
- Self-Starter & Self Motivated
- Strong employee management abilities
- Highly creative thinking, reasoning and problem solving abilities
- Highly effective interpersonal, verbal and written communication skills
- Meticulous budgeting and record keeping skills
- Computer and technical literacy in Microsoft Word, Quick Books, Excel and Social Media
- Flexibility and adaptability in managing multiple priorities
- Excellent planning and organizational skills
Certification
- Certified Classical Hatha Yoga Teacher/200HR - Himalayan Institute (2007), Honesdale, PA
- Certified Yoga for the Heart TEacher/10 Day - Abundant Well-Being with Nischala Joy Devi (2002), Nevada City, CA
- Certified Hatha Yoga Teacher/50HR - Inner City Yoga with Roseana Frechette (2001), Denver, CO
Timeline
Administrative Assistant
Magnolia Enterprise, LLC
06.2019 - 06.2020
Bookstore Manager/ Volunteer Coordinator
Himalayan Institute, Buffalo, NY
10.2013 - Current
Bookstore Associate/Garden & Kitchen Associate
Himalayan Institute Of Medical Sciences
11.2011 - 10.2013
Assistant Manger/Yoga Teacher
Himalayan Institute Of Medical Sciences
07.2006 - 06.2010
Associate of Arts - Business Management
Seminole Community College
- Certified Classical Hatha Yoga Teacher/200HR - Himalayan Institute (2007), Honesdale, PA
- Certified Yoga for the Heart TEacher/10 Day - Abundant Well-Being with Nischala Joy Devi (2002), Nevada City, CA
- Certified Hatha Yoga Teacher/50HR - Inner City Yoga with Roseana Frechette (2001), Denver, CO
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