Driven Case Manager with a proven track record at Miami County Community Corrections, adept in case management and emotional awareness. Excel in developing comprehensive and person-centered case management plans, enhancing client-provider communication, and achieving significant positive outcomes. Skilled in coordinating multi-agency services, demonstrating exceptional problem-solving, and relationship-building abilities.
Overview
18
18
years of professional experience
Work History
Case Manager
Miami County Community Corrections
07.2006 - Current
Supervise individuals assessed as having high risk and high need in the areas of serious mental illness and/or substance use disorder.
Maintain accurate documentation on all cases, ensuring compliance with supervision conditions and confidentiality requirements.
Conduct thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
Monitor ongoing cases closely, adjusting person-centered case management strategies as needed based on evolving circumstances or new information.
Educate clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhance communication between clients and providers through consistent follow-ups and progress updates.
Achieve positive client outcomes by developing and implementing comprehensive, person-centered case management plans.
Coordinate services with other agencies, community-based organizations, and mental health care professionals to provide useful benefits to clients.
Monitor ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Collaborate with a multidisciplinary team to address client needs and formulate tailored support strategies.
Ensure continuous quality improvement by assessing various quality assurance measures implemented by the department.
Education
Bachelor of Science - Addiction Counseling
Indiana Wesleyan University
Marion, Indiana
12.2004
Skills
Problem-Solving
Case Management
Case Documentation
Organization and Multitasking
Relationship Building
Decision-Making
Positive Attitude
Care Coordination
Case Planning
Records Management
Emotional awareness
Treatment Planning
Affiliations
National Association of Drug Court Professionals
Indiana Association of Community Corrections Professionals