Sara Augustine
Cape Girardeau,MO
Overview
32
32
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Summary
Motivated professional with extensive experience in hospitality and customer service. Proven ability to lead and manage small teams effectively. Skilled in navigating complex situations and delivering exceptional service. Seeking opportunities to leverage interpersonal skills and adaptability in a dynamic work environment.
Work History
Rideshare Driver
Uber And Lyft
Cape Girardeau, MO
05.2023 - Current
-Navigated city routes efficiently for timely passenger pickups.
-Communicated effectively with passengers to enhance ride experience.
Hospitality Manager
Dalhousie Golf Course
Cape Girardeau, Missouri
04.2018 - 01.2024
-Led a team to deliver exceptional hospitality services, ensuring guest satisfaction in a high volume environment.
-Managed accomodations and reservations to enhance guest experiences and streamline operations.
Sales Associate
Natural Health Foods Store
Cape Girardeau, Missouri
05.2016 - 04.2018
-Educated customers on health products, fostering informed purchasing decisions.
-Regular professional development through vendor training.
Yoga Instructor/Front Desk Manager
The Edge Fitness Center
Cape Girardeau, Missouri
05.2015 - 05.2017
-Delivered diverse yoga classes, tailored to individual client needs, enhancing wellness experiences.
Telemarketer Manager
Southeast Missourian Newspaper
Cape Girardeau, MO
05.1996 - 05.1998
-Conducted outbound calls with persuasive techniques, resulting in increased newspaper subscriptions.
Gas Station Attendant
Smith Stop Gas Station
Cape Girardeau, Missouri
09.1993 - 09.1997
-Operated fuel pumps and assisted customers with refueling vehicles
-Processed customer transactions efficiently using point-of-sale system.
Education
Certified Yoga Instructor
05.2014 - 05.2015
Landscape Horticulture -
08.1995 - 05.1997
- Graduated early with honors
Some College (No Degree) - Outdoor Recreation/Landscape Horticulture
- Outdoor Leadership Semester 2004-Emmersive Expedition in Southeast Utah
- Wilderness First Aid/CPR Certified
Skills
- Customer service excellence
- Team leadership
- Effective communication
- High speed data entry
- Restaurant experience
- Guest services
- Route navigation
- Safety compliance
Affiliations
- Lawn/Landscape side business owned and operated by me
- Growing culinary experience
- Dedicated mindfulness/yoga/ta chi teacher
- Growing experience in martial arts/self defense
- Outdoor enthusiast with outdoor leadership skills
- Passionate musician
Timeline
Rideshare Driver - Uber And Lyft
05.2023 - Current
Hospitality Manager - Dalhousie Golf Course
04.2018 - 01.2024
Sales Associate - Natural Health Foods Store
05.2016 - 04.2018
Yoga Instructor/Front Desk Manager - The Edge Fitness Center
05.2015 - 05.2017
Yoga East - , Certified Yoga Instructor
05.2014 - 05.2015
Telemarketer Manager - Southeast Missourian Newspaper
05.1996 - 05.1998
Cape Votech - Landscape Horticulture ,
08.1995 - 05.1997
Gas Station Attendant - Smith Stop Gas Station
09.1993 - 09.1997
Cape Central High School - ,
Southeast Missouri State University - Some College (No Degree), Outdoor Recreation/Landscape Horticulture