Sara Berinyu
Sheetz
Frederick,MD
2
years of professional experience
Motivated and adaptable customer service professional with experience in fast paced retail, hospitality and customer facing environments. Strong communicator with hands on experience training new employees, building customer relationships, and handling transactions. known for being dependable, adaptable and comfortable with multiple responsibilities. Eager to bring initiative and a willingness to learn.
Work History
Customer Service Cashier
4 Months- Delivered friendly customer service while resolving register questions and maintaining positive checkout experiences.
- Handle multiple responsibilities simultaneously while remaining efficient and accurate.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Train new team members on company procedures, customer service and daily responsibilities.
Customer Service Cashier
9 Months- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Cashier
6 Months- Processed ticket and concession sales through POS systems with accuracy and speed.
- Handled cash, credit, and gift card transactions while balancing drawer contents.
- Maintained clean, organized checkout areas and concession stations throughout shifts.
- Collaborated with team members to manage peak crowd periods efficiently.
Education
High School Diploma
Skills
Customer Service
Professional Communication
Reliability and Punctuality
Problem Solving and Conflict Resolution
Relationship Building
Adaptability
Timeline
Customer Service Cashier
Sheetz
06.2026 - CurrentRead More
Customer Service Cashier
Sheetz
06.2025 - 03.2026Read More
Cashier
Warehouse Cinemas
12.2024 - 06.2025Read More
Frederick High School
High School Diploma
Read More