SARA BETTIS
Bonne Terre
Summary
I am a dedicated and results oriented individual with attention to detail. I strive for productivity, efficiency, and success in the work that I do.
Overview
18
18
years of professional experience
Work History
Pro Services Cashier
Lowes Home Improvment
Farmington
02.2025 - 10.2025
- Processed Pro customer transactions accurately and efficiently
- Assisted customers with product inquiries and selections
- Trained new cashiers on procedures and customer service standards.
- Handled returns and exchanges following store policies.
- Addressed customer complaints in a professional manner while providing solutions to resolve issues quickly
- Verified that all applicable coupons, discounts, special offers, and rewards were applied correctly during checkout process
- Asked customers questions relevant to their current project to gain a better understanding of product needs to upsell items that complete the project
- Offered and promoted Lowes loyalty program and retail credit card to eligible customers
Pro Services Sales Specialist
Lowes Home Improvment
Farmington
06.2024 - 02.2025
- Managed high-value professional accounts, including general contractors, property owners, and business owners
- Facilitated end-to-end order processing, including special orders and direct to jobsite deliveries
- Utilized CRM (customer relationship management) program to log customer interactions to maintain consistent communication with Pro customers or potential Pro customers
- Made contact with multiple building material supply vendors to find product availability and the best price for Pro customer needs
- Built and worked up supply quotes for Pro customers and followed up to close sales
Tool rental associate
Lowes Home Improvment
Farmington
09.2023 - 07.2024
- Assisted customers in selecting appropriate tools for rental needs.
- Maintained tool inventory and ensured proper organization on the sales floor.
- Demonstrated safe tool usage and operational procedures to customers.
- Processed rental agreements and handled transactions efficiently at the register.
- Educated customers about tool features, benefits, and maintenance practices.
Assistant Retail Store Manager
Metro by T-Mobile
Desloge
01.2023 - 05.2023
- Worked as a wireless retail sales associate while also leading other store employees through successful sales approach to meet and maintain monthly projected sales expectations
- Sold wireless devices and services to customers
- Did point of sale payment transactions
- Made necessary customer account changes
- Completed monthly inventory
- Completed troubleshooting processes to solve device technical issues
- Maintained a clean and presentable sales floor and work environment
Cashier
RB's Western Package Store
Bonne Terre
09.2022 - 01.2023
- Did point of sale transactions on cash register
- Maintained store cleanliness
- Stocked product to maintain full and presentable shelves
Retail Sales Associate
Metro by T-Mobile
Festus
06.2021 - 12.2021
- Sold wireless devices and services to customers
- Did point of sale payment transactions
- Made necessary customer account
- Completed daily inventory
- Completed troubleshoot processes to solve device technical issues
- Maintained a clean and presentable sales floor and work environment
Server and Cook
Huddle House
Bonne Terre
10.2017 - 06.2021
- Took and delivered dine-in customer orders while maintaining their needs throughout their restaurant visit as a server
- Made quality food orders as quickly as possible and preparing ingredients ahead of time while also maintaining a clean work environment as a cook
- Answered incoming calls and took carryout orders by phone
Account Service Representative
Startek
Farmington
07.2017 - 10.2017
- Answered customer service calls regarding wireless phone service
- Used customer service skills to maintain customer happiness while making necessary account changes to meet customer needs
- Did troubleshooting processes to help solve device technical issues
- Made account changes as necessary to customer accounts
Shift Manager
Aldi
Farmington
06.2014 - 04.2016
- Lead and over saw store employees to see that store operations were met
- Handled large amounts of money when doing cashier safe drops
- Completed daily product orders to keep inventory needs met
- Completed monthly inventory
- Maintained hourly labor reports
- Worked to stock product from daily freight orders using motorized lift pallet jacks
- Maintained store cleanliness and product appearance at all times
Shift Manager
Pizza Hut
Farmington
08.2007 - 06.2014
- Lead employees throughout each shift to ensure successful restaurant operations
- Completed hourly labor reports
- Handled any customer complaints and used customer service skills to deescalate and ensure customer happiness
- Waited on dine-in customers as a server
- Did food preparation and cooked orders as a cook
- Delivered orders as a delivery driver
Education
High School Diploma -
Farmington High School
Farmington, MissouriSkills
- Customer service
- Leadership and management
- Cash handling expertise
- Strong work ethic
- Quick learner
- Communication
Timeline
Pro Services Cashier
Lowes Home Improvment
02.2025 - 10.2025
Pro Services Sales Specialist
Lowes Home Improvment
06.2024 - 02.2025
Tool rental associate
Lowes Home Improvment
09.2023 - 07.2024
Assistant Retail Store Manager
Metro by T-Mobile
01.2023 - 05.2023
Cashier
RB's Western Package Store
09.2022 - 01.2023
Retail Sales Associate
Metro by T-Mobile
06.2021 - 12.2021
Server and Cook
Huddle House
10.2017 - 06.2021
Account Service Representative
Startek
07.2017 - 10.2017
Shift Manager
Aldi
06.2014 - 04.2016
Shift Manager
Pizza Hut
08.2007 - 06.2014
High School Diploma -
Farmington High School