Summary
Overview
Work History
Education
Skills
References
Awards
Languages
Certification
Timeline
Generic

Sara Brandes

Miami,Florida

Summary

Dynamic and results-driven professional with exceptional customer service experience at Yellow Rose Cabaret. Proven ability to engage VIP guests and deliver personalized bottle service, showcasing strong communication and attention to detail. Adept at POS operation and fostering a high-energy environment, ensuring memorable experiences for all patrons. Highly skilled Bottle Girl with experience in high-end hospitality environments. Strong customer service skills, adept at multitasking and maintaining a positive, upbeat demeanor under pressure. Knowledge of various beverage types and brands enhances ability to provide stellar service. Previously demonstrated capacity to boost customer satisfaction levels and contribute to overall success of establishment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitstaff/Bottle Girl

Yellow Rose Cabaret
Austin, TX
09.2024 - 04.2025
  • Completed opening and closing procedures including checking equipment status, stocking shelves.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
  • Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
  • Processed payments using POS system accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

WaitStaff/Bartender

Cantina 512
01.2024 - 04.2025
  • Serves drinks while maintaining a clean and sanitary bar area.
  • Attends the detail and presentation of each order.
  • As heard to proper alcohol handling and safety procedures both internally and externally.
  • Able to keep a high energy level and great at multi tasks consistently.
  • Provided VIP bottle service in a high-volume nightclub, ensuring premium guest experiences and personalized service.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Assistant Manager

Silverleaf Eldercare
08.2022 - 01.2024
  • Provided care for elderly residents by assisting in their activities of daily living.
  • Dedicated and compassionate duties overseeing two facilities in the Austin area.
  • Adept in supervising employees and ensuring compliance in community training and organisation of the facility.
  • Specialise in providing compassionate care and creating a wholesome environment for residents and their family members.

Waitstaff/Bartender

Scully's Sport Bar and Grill
09.2022 - 07.2023
  • Responsible for providing a high-calibre experience and exceptional customer service skills to clientele.
  • Providing diners with a detailed overview of specials and menu items.
  • Answering questions about complex dish preparation.
  • Offering recommendations on wine pairings and drink specials.
  • Ensuring personal levels of attention during the meal.

Education

High School Diploma -

Calhoun High School
Port Lavaca,TX
05.2020

Some College (No Degree) - General Basics

Victoria Community College
Victoria, TX

Skills

  • Exceptional customer service
  • Strong communication skills
  • Team leadership
  • Organization skills
  • Time management
  • Team working skills
  • Self-management
  • Attention to detail
  • Bottle service
  • POS operation
  • Customer engagement
  • Sanitation practices
  • Menu memorization
  • VIP guest relations
  • Sales techniques

References

  • Parker Patterson, (512)-550-1676, 751 Winding Trail, Wimberly, TX, 78676
  • Jennifer Sullivan, (361)-945-0422, 602 Marshall Johnson Ave., South Port Lavaca, TX, 77979
  • Kayla Boyd-Robertson, (361)-652-6205, 126 Elizabeth St., Port Lavaca, TX, 77979

Awards

  • 2019-2021 Miss Calhoun County Fair queen
  • 2 Year scholarship for Varsity Cheerleading
  • 3 Year scholarship for FFA

Languages

English

Certification

  • TABC
  • Food Handlers
  • CPR

Timeline

Waitstaff/Bottle Girl

Yellow Rose Cabaret
09.2024 - 04.2025

WaitStaff/Bartender

Cantina 512
01.2024 - 04.2025

Waitstaff/Bartender

Scully's Sport Bar and Grill
09.2022 - 07.2023

Assistant Manager

Silverleaf Eldercare
08.2022 - 01.2024

High School Diploma -

Calhoun High School

Some College (No Degree) - General Basics

Victoria Community College

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Sara Brandes