Sara Brewer
Atlanta,GA
Summary
My name is Sara Brewer, and I am currently in college to become a radiologist technologist. I have worked customer service for approximately 6 years and always seek out new opportunities to develop new skills. I love working in environments that can teach me something about myself, while testing my knowledge. To me, maintaining a positive work environment is all about clear communication with your peers, and team work.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Atlanta, GA
11.2024 - Current
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Operated cash registers to process customer payments.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Recommended pastries and sandwiches to pair with customers' beverages.
Sales Associate
Caliber Car Wash
Smyrna, Georgia
09.2023 - 09.2024
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Sales Associate
Target
Smyrna, Georgia
05.2022 - 05.2023
- Cleaned shelves, counters and tables to maintain organized store.
- Conducted inventories on a regular basis to track stock levels.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
In-Store Shopper
Whole Food Market
Austin, Texas
02.2022 - 04.2022
- I lived in Austin briefly, and while living there worked for Whole Foods Market
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
In-Store Shopper
Sprouts Farmers Market Inc, Grocery
Woodstock, Georgia
03.2021 - 01.2022
- Secured and stored items until customer pickup.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Communicated effectively with vendors regarding product ordering needs.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Reset store displays for special events and seasonal merchandise changes.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted and assisted customers to foster positive experiences.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
Restaurant Hostess
Copelands Of New Orleans
Kennesaw, Georgia
07.2018 - 08.2020
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Answered telephone to provide dining information and take reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Education
High School Diploma -
North Cobb High School
Kennesaw, GA05-2018
Associate of Science - Health Education
Georgia Highlands College
Marietta, GASkills
- Espresso machine operation
- Exceptional customer service
- Cleanliness
- Communication
- Effective work
- Team Player
- Money handling
Timeline
Barista
Starbucks
11.2024 - Current
Sales Associate
Caliber Car Wash
09.2023 - 09.2024
Sales Associate
Target
05.2022 - 05.2023
In-Store Shopper
Whole Food Market
02.2022 - 04.2022
In-Store Shopper
Sprouts Farmers Market Inc, Grocery
03.2021 - 01.2022
Restaurant Hostess
Copelands Of New Orleans
07.2018 - 08.2020
High School Diploma -
North Cobb High School
Associate of Science - Health Education
Georgia Highlands College