Sara Burgos
Souderton,PA
Summary
Customer-focused professional with experience in delivering high-quality service and ensuring consumer satisfaction. Currently pursuing a business degree with a minor in legal studies at Duquesne University. Seeking flexible part-time employment with weekend and evening shifts.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Kulpsville, USA
02.2025 - 08.2025
- Delivered exceptional customer service by greeting customers warmly and addressing needs promptly, enhancing overall customer experience
- Operated espresso machines, grinders, and equipment to consistently produce high-quality coffee beverages, ensuring customer satisfaction
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and customer areas.
- Engaged with customers to provide excellent service and promote menu items.
Barista
Rise and Grind Cafe
Perkasie, USA
08.2024 - 05.2025
- Ensured high quality in every drink made, enhancing customer satisfaction
- Kept coffee bar area clean and organized, contributing to a positive customer experience
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the coffee bar area.
- Assisted in training new baristas on beverage preparation techniques.
Barista
Broad Street Grind
Pennsylvania, USA
10.2023 - 07.2024
- Prepared and served diverse coffee beverages, enhancing customer satisfaction and experience
- Managed inventory levels, ensuring consistent availability of coffee beans, milk, syrups, and other ingredients to meet customer demand
- Prepared and served high-quality beverages to customers efficiently.
- Maintained cleanliness and organization of the café environment.
- Operated espresso machines and other beverage equipment expertly.
Education
Business Law - University
Duquesne University
Pittsburgh, PA05-2028
High School Education -
Souderton Area High School
Souderton, PA06-2025
Dual Enrollment -
Montgomery County Community College
Remote05-2025
Skills
- Beverage preparation
- Point of sale
- Sanitation practices
- Teamwork
- Communication skills
- Phone etiquette
Timeline
Barista
Starbucks
02.2025 - 08.2025
Barista
Rise and Grind Cafe
08.2024 - 05.2025
Barista
Broad Street Grind
10.2023 - 07.2024
Business Law - University
Duquesne University
High School Education -
Souderton Area High School
Dual Enrollment -
Montgomery County Community College