Sara Charles

Property Management company for individual homes in the Vail area.

Worked directly with owners to oversee all of the details of their home. Responsibilities include oversight of fully functioning house, landscaping, transportation, artwork purchases and installs

• Managed day-to-day business operations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.

• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Established foundational processes for business operations.
• Developed a strong company culture, fostering teamwork and collaboration among staff members.
• Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
• Enhanced business operations by implementing efficient management strategies and streamlining processes.
• Networked with other businesses and customers to increase sales opportunities and contacts.
• Recruited, interviewed and hired new staff members and developed training materials for employees.

• Provided exceptional customer service, addressing concerns promptly and professionally to maintain high levels of client satisfaction.
• Enhanced trip experiences by incorporating local customs and traditions into daily activities.
• Facilitated open communication among group members, promoting camaraderie and fostering lasting connections between travelers.
• Collaborated effectively with co-leaders to create a cohesive team dynamic that enhanced trip operations.
• Maintained accurate records of expenses incurred during trips in accordance with company policies and guidelines.
• Adapted to unforeseen challenges or changes in itinerary seamlessly to minimize disruption for group members.
• Managed trip logistics efficiently to ensure smooth transportation and accommodation arrangements for participants.