Sara Chirchirillo
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
9
9
years of professional experience
Work History
Store Manager
Spirit Halloween LLC
Spring Valley
06.2017 - Current
- Managed daily store operations and maintained optimal inventory levels.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Recruited, trained and supervised new employees.
- Resolved customer inquiries and issues to ensure satisfaction.
- Coordinated seasonal promotions and events to drive foot traffic.
- Maintained compliance with safety and operational standards in the store.
- Collaborated with corporate teams to align on marketing initiatives and policies.
Store Manager
Spirit Halloween LLC
Spring Valley
06.2017 - Current
- Manage all daily store operations during the seasonal retail period.
- Deliver exceptional customer service and resolve customer concerns.
- Motivate the team to meet sales goals while maintaining a safe, organized, and welcoming store environment.
- Recruit, hire, train, and supervise store associates.
- Create employee schedules and oversee payroll and staffing needs.
- Monitor inventory, merchandising, and store presentation.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Handle cash management, opening and closing procedures, and loss prevention.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Resolved customer inquiries and issues to ensure satisfaction.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Amboy High School
Amboy, ILSkills
- Inventory management
- Cash handling
- Budget management
- Customer relationship management
- Employee training
- Team building
- Problem solving
- Effective communication
- Conflict resolution
- Time management
Timeline
Store Manager
Spirit Halloween LLC
06.2017 - Current
Store Manager
Spirit Halloween LLC
06.2017 - Current
Amboy High School