Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Open To Work
Hi, I’m

SARA COLE

Denver,CO
SARA COLE

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Business Support SpecialistClient AdvocateProgram AssistantCommunity Outreach CoordinatorBusiness Analyst

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Denver, CO
Open to relocation: No

Salary Range

$25/hr - $40/hr

Important To Me

Career advancementCompany CultureFlexible work hoursPersonal development programsWork from home optionHealthcare benefitsWork-life balancePaid time off401k matchPaid sick leave

Summary

Dedicated Human Services professional with experience supporting public assistance programs, child welfare operations, and community-based initiatives. Skilled in client advocacy, eligibility verification, administrative coordination, and interagency collaboration. Proven ability to support diverse populations, maintain regulatory compliance, and coordinate services that improve access to community resources. Currently pursuing a degree in Human Services with a strong commitment to advancing equitable and accessible support systems.

Overview

5
years of professional experience

Work History

Metropolitan State University of Denver
Denver, CO

Transfer Peer Mentor
08.2025 - Current

Job overview

  • Mentor transfer students through the transition to university life, providing guidance on academic planning and campus resources
  • Support student engagement and retention through individualized mentorship and peer support
  • Connect students with academic advising, student services, and campus support programs
  • Assist with orientation and onboarding initiatives designed to improve transfer student success
  • Mentored diverse student populations, enhancing academic performance and engagement.
  • Managed caseload of 30+ transfer students each semester, ensuring comprehensive support and guidance.

Arapahoe County Department of Human Services
Aurora, CO

Business Support Specialist
07.2024 - 01.2026

Job overview

  • Provide administrative and operational support for county human services programs serving diverse populations
  • Coordinate documentation, program records, and scheduling across departments and external partners
  • Support internal operations that improve efficiency and service delivery across human services programs
  • Streamlined case management processes to enhance service delivery and client satisfaction.
  • Streamlined scheduling processes for a team of 50+ caseworkers, ensuring effective coverage and support.

Archuleta County Department of Human Services
Pagosa Springs, CO

CCCAP Technician and Administrative Assistant II
01.2022 - 06.2024

Job overview

  • Administered the Colorado Child Care Assistance Program (CCCAP) by processing applications, verifying eligibility, and maintaining detailed case documentation
  • Administered a caseload of 50+ cases, focusing on effective communication and client satisfaction.
  • Diagnosed technical issues in service delivery systems to enhance operational efficiency.
  • Ensured program compliance with state regulations and human services policies

Archuleta County Department of Human Services
Pagosa Springs, CO

Case Aid and Fraud Investigator
11.2021 - 01.2022

Job overview

  • Assisted caseworkers in supporting families involved in the child welfare system
  • Maintained confidential documentation and assisted with case reviews and administrative reporting
  • Conducted thorough investigations into reported fraud cases to ensure compliance with state regulations.
  • Analyzed financial records and documentation to identify discrepancies and potential fraudulent activities.
  • Supported case managers by gathering essential information for assessments and evaluations.
  • Developed strong rapport with clients, facilitating communication and trust-building throughout case management process.
  • Organized and maintained case files, enhancing accessibility of information for team members.

Lotus Rising International
Ventura, CA

Communication Coordinator
11.2020 - 01.2022

Job overview

  • Managed social media platforms and digital communication campaigns supporting nonprofit initiatives
  • Coordinated messaging and outreach initiatives designed to expand community engagement
  • Developed and implemented communication strategies to enhance organizational visibility and community engagement.
  • Established partnerships with local organizations to expand outreach initiatives and enhance program visibility.
  • Assisted with strategic communication planning and program awareness campaigns

Education

Metropolitan State University of Denver
Denver, CO

Bachelor of Science from Human Services
2028

University Overview

  • 3.52 GPA
  • Honoree of The National Society of Collegiate Scholars
  • Metropolitan State University of Denver SOAR Award

Kenosha E-School
Kenosha, WI

High School Diploma
2012

Skills

  • Coordinating Administrative Reviews for Child Welfare programs
  • Managing multiple calendars and complex scheduling needs
  • Public assistance fraud prevention and investigation support
  • Strategic program development and operational implementation
  • Employee training and onboarding support
  • Coordinating interagency trainings and awareness initiatives
  • Content creation and social media campaign management
  • Academic support
  • Empathy development
  • Self-awareness
  • Peer support
  • Emotional support

Certification

  • DEI-Intersectionality Training
  • Human Trafficking Awareness 101
  • Youth Trafficking Training
  • Colorado Child Welfare Training

Timeline

Transfer Peer Mentor

Metropolitan State University of Denver
08.2025 - Current

Business Support Specialist

Arapahoe County Department of Human Services
07.2024 - 01.2026

CCCAP Technician and Administrative Assistant II

Archuleta County Department of Human Services
01.2022 - 06.2024

Case Aid and Fraud Investigator

Archuleta County Department of Human Services
11.2021 - 01.2022

Communication Coordinator

Lotus Rising International
11.2020 - 01.2022

Metropolitan State University of Denver

Bachelor of Science from Human Services

Kenosha E-School

High School Diploma

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