Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sara Cortez

Pasco

Summary

Dynamic and service-oriented professional with proven organizational skills and a strong background in customer service at Flamingos Party Hall. Adept at managing scheduling and enhancing workflow efficiency while fostering positive guest experiences. Recognized for exceptional communication abilities and a commitment to maintaining a welcoming atmosphere in fast-paced environments.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Receptionist

Flamingos Party Hall
05.2024 - Current
  • Managed front desk operations, ensuring efficient patient check-in and scheduling processes.
  • Assisted visitors with inquiries, providing accurate information and exceptional customer service.
  • Coordinated appointment scheduling using electronic health record systems to optimize workflow.
  • Maintained organized records and files, enhancing retrieval efficiency for team members.

Hostess

Hops N Drops
10.2023 - 05.2024
  • Adapted quickly to changing priorities in fast-paced environment.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Daycare Assistant

Soriano Daycare
05.2022 - 10.2023
  • Assisted in daily care routines, ensuring children's safety and well-being.
  • Supported educational activities by preparing materials and facilitating learning experiences.
  • Communicated effectively with parents about children's progress and any concerns.
  • Monitored children's behavior, fostering a positive environment for social interaction.

Hostess

Bonefish Grill Restaurants
12.2021 - 05.2022
  • Greeted and seated guests while maintaining a welcoming atmosphere.
  • Managed reservation system, ensuring efficient table assignments.
  • Assisted in coordinating dining room flow during peak hours.
  • Communicated effectively with kitchen staff to relay guest preferences.
  • Handled guest inquiries and provided information about menu items.

Education

Associate of Arts -

Columbia Basin College
Pasco, WA

High School Diploma -

Chiawana Highschool
Pasco WA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Food Handlers
  • Greeting and seating clients
  • Schedule management
  • Multi-line telephone operation
  • Typing speed
  • Service-oriented mindset

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Flamingos Party Hall
05.2024 - Current

Hostess

Hops N Drops
10.2023 - 05.2024

Daycare Assistant

Soriano Daycare
05.2022 - 10.2023

Hostess

Bonefish Grill Restaurants
12.2021 - 05.2022

Associate of Arts -

Columbia Basin College

High School Diploma -

Chiawana Highschool

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