Detail-oriented Fraud Specialist with a proven track record in identifying fraudulent activities and managing customer accounts. Skilled in effective communication and team collaboration to enhance customer service and mitigate risks.
Overview
1
1
Language
3
3
years of professional experience
Work History
Cashier
Carniceria Novillo
Tucson, Arizona
09.2025 - Current
Fraud Specialist
Bank Of America Alorica
Tucson, Arizona
09.2023 - 04.2024
Investigated fraud cases, utilizing internal tools and databases for data verification, ensuring accurate assessments.
Analyzed customer accounts, identifying potentially fraudulent activity and suspicious transactions to mitigate risk.
Prepared reports for management on emerging fraud trends and risks, highlighting key insights to inform strategic decisions.