Detail-oriented AP Specialist with expertise in invoice processing and account reconciliation. Proven ability to implement process improvements that enhance efficiency and accuracy in financial operations.
Overview
23
23
years of professional experience
Work History
AP Specialist
Westech Systems, LLC.
2017.08 - Current
Processed and reviewed invoices for accuracy, ensuring timely payments to vendors.
Reconciled accounts payable discrepancies, facilitating resolution of payment issues.
Streamlined data entry processes, reducing errors and improving overall workflow efficiency.
Maintained well-organized filing systems for all accounts payable documents, facilitating easy access when needed for reference or audit purposes.
Implemented internal controls to prevent duplicate payments, safeguarding company funds and maintaining financial integrity.
Reviewed invoices for appropriate documentation and approval before processing payments, mitigating risks of unauthorized transactions.
Communicated with vendors to resolve past-due balances or billing disputes professionally and efficiently, maintaining a strong working relationship throughout the process.
Matched purchase orders with invoices and recorded necessary information.
Payroll Clerk
Urbane Cafe
2016.09 - 2017.05
Processed payroll for all employees accurately and on time.
Managed employee timecards and attendance records using payroll software.
Resolved payroll discrepancies by investigating issues and implementing solutions.
Collaborated with HR to maintain accurate employee records and benefits information.
Maintained payroll information by calculating, collecting, and entering data.
Customer Care Representative
Global Delivers Logistics
2007.02 - 2016.05
Resolved customer inquiries and issues, ensuring high-level satisfaction and retention.
Collaborated with logistics teams to streamline communication and enhance service delivery.
Responded to customer needs through competent customer service and prompt problem-solving.
Assisted call-in customers with questions and orders.
Trained new representatives on processes, systems, and customer interaction best practices.
Key Holder
Vans
2005.08 - 2006.09
Managed daily store operations, ensuring high standards of customer service and product presentation.
Trained and mentored new staff on sales techniques and store policies, fostering a collaborative environment.
Conducted inventory assessments, optimizing stock levels to meet customer demand and minimize shortages.
Implemented visual merchandising strategies that enhanced store layout and increased product visibility.
Oversaw cash handling procedures, maintaining accuracy in transactions and reducing discrepancies.
Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience and loyalty retention.
Customer Service Representative
Walmart
2003.05 - 2006.06
Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted customers in locating products and navigating store layout to enhance shopping experience.
Streamlined checkout processes, reducing wait times and improving overall customer satisfaction.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.