Sara Diego
The lodge
Syracuse
10
years of professional experience
Server with experience in high-volume dining and event setup and breakdown. Delivers attentive service through guest anticipation, wine pairing, beverage service, and accurate POS handling. Supports smooth banquet flow by keeping service organized, efficient, and hospitality-focused.
Work History
Server
10 Months- Delivered exceptional customer service, enhancing guest satisfaction and repeat business.
- Managed order accuracy, ensuring timely delivery of meals and beverages.
- Trained new staff on menu items, service protocols, and operational procedures.
- Collaborated with kitchen staff to facilitate efficient meal preparation and service flow.
- Resolved guest complaints promptly, improving overall dining experience and loyalty.
- Implemented upselling techniques, contributing to increased sales and revenue growth.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Banquet Server
1 Year 3 Months- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
Server/Bartender
7 Months- Give exceptional service to patrons
- Work as a team to improve flow of workspace
- Efficiently handled cash transactions and accurately processed payments using POS system
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
Waitress/Bartender
6 Months- Managed multiple tables efficiently, ensuring timely order fulfillment and guest satisfaction.
- Trained new team members on menu items and service protocols, enhancing team performance.
Teacher's Assistant
6 Months- US
- Assisted lead teacher in classroom management and lesson implementation.
- Supported student learning by adapting instructional materials to meet diverse needs.
- Implemented educational activities that fostered social skills and teamwork among students.
Final Assembler
4 Months- Assembled complex medical devices according to strict quality standards and specifications.
- Conducted thorough inspections of final products to ensure compliance with safety regulations.
- Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
- Trained new assemblers on equipment usage and assembly protocols, promoting skill development.
Waitress/Bartender
3 Months- Worked lunch and dinner shift
Cocktail Waitress/Bartender
3 Years 11 Months- Handled a high volume of customers regularly
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
Waitress
5 Months- Handled a high volume of customers regularly
- Managed multi-table sections efficiently, ensuring timely service and customer satisfaction.
- Upsold food and beverage items, contributing to increased sales revenue during shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Co-Manager
10 Months- Supervised daily operations to enhance customer satisfaction and streamline service processes.
- Trained and mentored staff on effective product knowledge and sales techniques.
- Coordinated promotional events to drive customer engagement and increase sales revenue.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Education
High school or equivalent
Skills
Event setup and breakdown
Wine pairing
Beverage service
POS
High volume dining
Shift supervision
Guest issue resolution
Staff training
Fine dining service
TIPS certification
ServSafe certification
Timeline
Server
Longhorn Steakhouse
10.2025 - CurrentRead More
Banquet Server
The lodge
05.2025 - CurrentRead More
Server/Bartender
Elephant and The Dove
05.2024 - 12.2024Read More
Waitress/Bartender
Spoon & Fork
12.2023 - 06.2024Read More
Teacher's Assistant
YMCA
08.2022 - 02.2023Read More
Final Assembler
Welch Allyn
03.2022 - 07.2022Read More
Waitress/Bartender
Spoon and fork
10.2021 - 01.2022Read More
Waitress
House of blues
05.2018 - 10.2018Read More
Co-Manager
Happy glass & Cbd
08.2017 - 06.2018Read More
Cocktail Waitress/Bartender
Vixens cabaret
04.2016 - 03.2020Read More
Weedsport Junior-Senior High School
High school or equivalent
Read More