Sara Ebrahim
East Brunswick,NJ
Summary
Detail-oriented professional with experience in data collection, records management, regulatory compliance, and operational coordination. Skilled in analyzing information, maintaining accurate documentation, and communicating findings in high-volume environments. Seeking to apply these skills to traffic investigation and transportation operations with NJDOT.
Overview
3
3
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Shift RX/ Pharmacy Technician
CVS Pharmacy
03.2021 - Current
- Supported maintenance of high-volume patient database by accurately entering records and processing over 100 physician-ordered prescriptions daily.
- Assisted with prior authorizations for non-covered medications by coordinating with providers, insurance companies, and patients to support timely access to treatment.
- Managed pharmaceutical inventory for over 100 medications, keeping stock levels accurate and following proper storage protocols.
- Sorted, stocked, and labeled pharmaceuticals to improve tracking accuracy and retrieval efficiency.
- Responded to patient and healthcare professional inquiries, addressed concerns, and routed complex requests to pharmacist.
- Provided administrative support by maintaining accurate records and assisting physicians and facility management with daily operational tasks.
Office coordinator
Saint Gabriel Home Health Care
09.2023 - 03.2025
- Supported patients, families, caregivers, and healthcare providers as primary contact.
- Coordinated schedules across patients, caregivers, nurses, therapists, and other healthcare professionals to support smooth care delivery.
- Managed caregiver schedules by assigning cases, tracking hours, and processing time-off requests to maintain coverage.
- Scheduled patient appointments, home health visits, and related services.
- Confirmed appointments and sent reminders to patients and caregivers to improve attendance and reduce no-shows.
- Maintained accurate, current patient files in physical and electronic formats.
- Followed HIPAA requirements and protected patient confidentiality.
- Organized and filed medical records, including test results, physician notes, and insurance information.
- Processed release of medical information in accordance with regulations.
Specialty Sales Manager, Mobile & Connected Life
Best Buy
2020 - 2022
- Utilized selling skills to create complex, connected solutions for customers while achieving high sales velocity and excellent service quality.
- Managed sales across all departments, driving over 130% of the $1.5M monthly budget through strategic engagement in-store and online.
- Delivered 400% to budget for credit cards opened with Citibank with 600% YoY
Geek Squad Manager
- Oversaw store operations, tracked sales performance, and ensured merchandising standards met customer expectations.
- Troubleshooting equipment, handling operating systems, updating technology, and testing newly installed software.
- Assisted General Manager with recruiting, hiring, and retaining diverse Agent workforce, aligning talent acquisition with headcount guidelines.
- Utilized data, analytics, and local insights to identify customer share and market opportunities for targeted growth.
Education
Cosmetology - Beauty School
Innovate Salon Academy
Brick, NJ12-2026
Associate of Applied Science - Health and Exercise Science
Kean University
Union, NJ09-2026
Skills
- Workflow optimization
- Project management
- Customer service
- Team collaboration
- Prioritization and time management
- Punctuality
- Conflict resolution
- Task prioritization
- Data entry accuracy
- Communication skills
Certification
Pharmacy Technician (28RW05321200), Immunization (28RJ16206), Homemaker-HHA (26NH23634300), Cosmetology and Hairstyling (SR25-3488), American Heart Association- BLS CPR AED
Projects
Projects-Feeding the homeless (Nonprofit Christian organization) Saint Mary Coptic Orthodox Church
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Professional
Timeline
Office coordinator
Saint Gabriel Home Health Care
09.2023 - 03.2025
Shift RX/ Pharmacy Technician
CVS Pharmacy
03.2021 - Current
Specialty Sales Manager, Mobile & Connected Life
Best Buy
2020 - 2022
Geek Squad Manager
Cosmetology - Beauty School
Innovate Salon Academy
Associate of Applied Science - Health and Exercise Science
Kean University