Sara El-Baff
Felton,Delaware
Summary
A pharmacy medical professional licensed in Delaware and Maryland bringing 10 years of pharmacy experience, including retail, consulting, and specialty pharmacy management. Results oriented individual with skills including organizational, operational, and communication abilities, along with strong leadership and strategic planning capabilities. Medical research background with a Bachelor of Biotechnology degree in research studies. Currently a Walgreens Specialty Pharmacy manager governing the responsibilities of a specialty team, business growth and key opinion leader management. Excellent networking and interfacing skills. Motivational leader with a collaborative, goal-driven management and presentation style.
Reliable business professional with specialty pharmacy management experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Walgreens Registered Manager Local Specialty
Walgreens
04.2021 - Current
- Implement KOL field strategy, identification and speaker development and support.
- Supervise pharmacy department team members to assure performance of required functions and adherence to company policies and procedures.
- Improve prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, and pharmaceutical manufacturers, payers, and health systems
- Maintain and develop good working relationships with physicians and other health professionals.
- Control costs to keep business operating within budget and increase profits.
- Monitor and analyze business performance to identify areas of improvement and make necessary adjustments.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Works collaboratively with district leaders, internal specialty sales account managers and strategic account managers of health systems to deepen relationships to drive business growth.
- Lead, manage and train specialty staff including pharmacists and technicians.
- Lead monthly district healthcare presentations focused on medical product education.
- Strategically engaging with Pharma sales reps to deliver optimal business results.
- Recommend, plan, and administer community and professional relations programs.
Pharmacy Manager
Walgreens
08.2017 - 04.2021
- Manage pharmacy and team members.
- Resolve Insurance and Medical errors, filling and typing prescriptions.
- Patient Consultation.
- New Pharmacist Onboarding and trainer.
- Immunization Administration.
Consultant Pharmacist
08.2017 - 04.2018
- Perform medication regimen reviews based on a patient's health history to evaluate the appropriateness, safety, benefits, risks, and cost-effectiveness of medication therapy.
Intern Pharmacist
Walgreens
07.2016 - 07.2017
Intern Pharmacist
Terry White Chemist
11.2010 - 11.2011
Education
Doctor of Pharmacy -
University of Maryland Eastern Shore
U.S.A, M.D.01.2017
Bachelor of Chemistry (Pre-Pharmacy) -
Salisbury University
U.S.A, M.D.Bachelor of Pharmacy -
Charles Sturt University
Australia, N.S.W01.2011
Bachelor of Biotechnology – Scientific Research and Laboratory Skills -
University of Newcastle
Australia, N.S.WSkills
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
- Business Development
- Complex Problem-Solving
- Critical Thinking
- Calm Under Pressure
- Friendly, Positive Attitude
- Excellent Communication
- Microsoft Office
- Flexible and Adaptable
Certification
- Delaware Registered Pharmacist
- Maryland Registered Pharmacist
Affiliations
- 2019 - Present, Delaware Pharmacists Society, Board member representing Kent County
- 2015 - Present, American Society of Consultant Pharmacy
- 2014 - Present, American Pharmacists Association (APhA)
- 2014 - Present, Maryland Pharmacists Association (MPhA)
- 2014 - Present, American Society of Hospital Pharmacy (ASHP)
- 2014 - Present, Phi Delta Chi Pharmaceutical Fraternity
Presentations
- 2024, Monthly Specialty pharmacy district presentations
- October 2023, Pharmacy practice presentation at Jefferson University
- 2022, Pharmacist communication skill development district presentation
- February, 2017, Medication management presentation, The Christian Center, Nanticoke, MD
- September, 2016, USP 797 education, Penninsula Regional Medical Center, Salisbury, MD
- July, 2011, Diabetes education presentation, Pharmaceutical Society of Australia, Sydney, Australia
Awards
2020, Delaware Pharmacists Society Young Pharmacist of the Year Winner
Publications
2016, Journal article published in Innovations in Pharmacy, Twigg GA, Motsko J, Sherr J, El-Baff S, Inov Pharm, 8, 1, Article 14, http://pubs.lib.umn.edu/innovations/vol8/iss1/14
References
- Robert A. Freeman, PhD., Professor, Department of Pharmacy Practice & Administration, (410) 713 - 0152, rafreeman@umes.edu
- Tucker Liszkiewicz, Walgreens Store Manager, (302) 983-9953
- Morgan Dykes, PharmD, Bayhealth Hospital, (302) 841-4015
- Walid Al-Ayass, Oncologist, PRMC, (412) 721 - 3413
Languages
English
Arabic
Timeline
Walgreens Registered Manager Local Specialty
Walgreens
04.2021 - Current
Pharmacy Manager
Walgreens
08.2017 - 04.2021
Consultant Pharmacist
08.2017 - 04.2018
Intern Pharmacist
Walgreens
07.2016 - 07.2017
Intern Pharmacist
Terry White Chemist
11.2010 - 11.2011
Doctor of Pharmacy -
University of Maryland Eastern Shore
Bachelor of Chemistry (Pre-Pharmacy) -
Salisbury University
Bachelor of Pharmacy -
Charles Sturt University
Bachelor of Biotechnology – Scientific Research and Laboratory Skills -
University of Newcastle
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