Sara Ellsbury
Support Staff/ Receptionist
McCallsburg,IA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist/Support Staff
Community And Family Resourcess
Ames, IA
01.2022 - Current
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Assisted employees with making copies, sending faxes and filing paperwork.
- Communicated with clients on behalf of staff to relay messages and information.
- Closed business daily by organizing front office, shutting down equipment, turning off lights and locking doors.
- Greeted and checked in guests at front desk for appointments.
- Opened office by unlocking doors, turning on lights and setting up facility for business.
Unit Secretary
Story County Medical Center
Nevada, IA
04.2021 - 01.2022
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed and filed financial documentation for accounting purposes.
- Executed administrative duties to facilitate unit tasks and meet team goals.
Head Cook
Story County Medical Center
Nevada, IA
04.2020 - 04.2021
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Modernized work processes to reduce guest wait times and boost daily output.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Trained kitchen staff to perform various preparation tasks under pressure.
Receptionist/Label Room Technician
BASF
Ames, IA
01.2009 - 08.2015
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Manually set up machinery, lathes and grinders.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Made sure that products were produced on time and are of good quality.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Inspected finished products for quality and adherence to customer specifications.
Education
Associate of Applied Science - Civil Engineering Technology
DMACC
Boone, IA 08.2005 - 05.2007
Associate of Applied Science - Land Survey Technician
DMACC
Boone 08.2007 - 05.2008
Skills
Client communication
Opening and closing procedures
Clerical support
Business operations procedures
Scheduling
Check-ins
Multi-line phone proficiency
Customer relations and communications
Scheduling and calendar management
Timeline
Receptionist/Support Staff
Community And Family Resourcess
01.2022 - Current
Unit Secretary
Story County Medical Center
04.2021 - 01.2022
Head Cook
Story County Medical Center
04.2020 - 04.2021
Receptionist/Label Room Technician
BASF
01.2009 - 08.2015
Associate of Applied Science - Land Survey Technician
DMACC
08.2007 - 05.2008
Associate of Applied Science - Civil Engineering Technology
DMACC
08.2005 - 05.2007