Sara Ellsbury
McCallsburg,IA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Office Manager
Community And Family Resources
01.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Unit Secretary
Story County Medical Center
04.2021 - 01.2022
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Provided information for patient admissions and discharges to foster timely processing.
- Monitored inventory levels and advised management of need for replenishment.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Head Cook
Story County Medical Center
02.2020 - 04.2021
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Placed orders to restock items before supplies ran out.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Modified recipes to accommodate dietary restrictions and allergies.
- Disciplined and dedicated to meeting high-quality standards.
Education
Associate of Applied Science - Land Surveying Technology
DMACC
Boone, IA05.2008
Associate of Applied Science - Civil Engineering Technology
DMACC
Boone05.2007
Skills
- Team Supervision
- Operations Management
- Employee Supervision
- Customer Service
- Patient Chart Maintenance
- Patient Data Confidentiality
- Insurance Claims
- Document Management
- Incoming Call Reception
- Inventory Tracking
- Material Handling
- Inventory Counts
Timeline
Office Manager
Community And Family Resources
01.2022 - Current
Unit Secretary
Story County Medical Center
04.2021 - 01.2022
Head Cook
Story County Medical Center
02.2020 - 04.2021
Associate of Applied Science - Land Surveying Technology
DMACC
Associate of Applied Science - Civil Engineering Technology
DMACC
Similar Profiles
Abigail JohnsonAbigail Johnson
Clinical Care Coordinator at Community and Family ResourcesClinical Care Coordinator at Community and Family Resources
Sheila StewartSheila Stewart
Data Specialist at Family Reentry: Community Resources For JusticeData Specialist at Family Reentry: Community Resources For Justice
Jose AliceaJose Alicea
Program Coordinator at Family And Community Resources, Inc.Program Coordinator at Family And Community Resources, Inc.
Ashley HobbsAshley Hobbs
Physical Therapy Assistant at Select Rehab (Also Bought Out Rehab Care)Physical Therapy Assistant at Select Rehab (Also Bought Out Rehab Care)
Jessica UnterbergerJessica Unterberger
Vet Technician at Roland Vet ClinicVet Technician at Roland Vet Clinic