Sara Fiske
Wimauma,FL
Summary
Proven track record in enhancing customer experiences and streamlining data management, notably at Florida Floors Supplies. Skilled in Microsoft Excel and adept at building client relations, I have consistently exceeded sales goals and improved office efficiency. My strong problem-solving abilities and commitment to excellence have driven positive outcomes across various roles. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 15 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
26
26
years of professional experience
Work History
Administrative Assistant/Sales Associate
Florida Floors Supplies
2022.09 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Generated new sales leads to achieve and exceed monthly sales goals.
Grocery Delivery Driver
Instacart
2020.02 - Current
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
Deli Associate
Publix Supermarkets Store
2021.11 - 2022.09
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Environmental Services Housekeeper
Manatee Memorial Hospital
2019.11 - 2020.02
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Customer Service Representative
USF Dugan
1998.07 - 2006.06
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided primary customer support to internal and external customers.
Education
High School Diploma -
Armwood High School
Seffner, FL05.1994
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Customer and client relations
- Computer Proficiency
- Filing
- Strong Problem Solver
Timeline
Administrative Assistant/Sales Associate
Florida Floors Supplies
2022.09 - Current
Deli Associate
Publix Supermarkets Store
2021.11 - 2022.09
Grocery Delivery Driver
Instacart
2020.02 - Current
Environmental Services Housekeeper
Manatee Memorial Hospital
2019.11 - 2020.02
Customer Service Representative
USF Dugan
1998.07 - 2006.06
High School Diploma -
Armwood High School
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