Aleah Speranza

• Responsible for using consultative sales methodology to sell customers the proper product that fits their needs.
• Develop a rapport and conversation with the customer to facilitate one visit close within an approximate hour time frame.
• Leverage industry leading product samples, support, and technology to assist in closing the sale
• Commitment to an outstanding customer service experience from beginning to end
• Liaise with marketing department/appointment setters to improve one-call-close ratio for sales team

• Write and present detailed project proposals and estimates for interior renovation projects and products ranging from $5k to $150k.
• Create sales tools to improve efficiency of sales processes including: sample creation, lookbook template, logo and marketing concepts to create cohesive brand recognition across all sales and marketing materials.
• Liaise with installation teams to provide recommendations for product improvement and customer experience
• Develop and implement systems of organization for incoming leads, appointment confirmation, follow ups.
• Manage commercial accounts/repeat business by providing stellar customer service before, during and post-sale.

• Boosted lead conversion, turning 35% of leads into sales, expanding sales volume, and increasing the company’s profit margin.
• Produced one million dollars in cabinet sales in the first year of employment via only email and telephone communication.
• Consistent upselling performer, frequently hand-picked to participate in company-wide sales competitions on related products.
• Contacted and cultivated relations with established and potential clients for order requisition via telephone interactions.
• Liaised for 6 cabinet manufacturers, relaying product offerings, facilitating layouts, and servicing 40+ clients monthly.
• Produced over 600 high quality 3D kitchen and bathroom renderings and detail proposals using the 20/20 CAD Software.

• Formulated business and operational processes to streamline work activities and support the efficient achievement of company goals.
• Conceptualized the clubhouse interior decor which received extensive press and celebrity attention
• Managed high-impact creative projects from conception to fruition, including marketing and promotional content for social media/digital campaigns, event coordination and publicity activities
• Successfully led a team of (3) Graphic Artists and (2) Social Media Assistants, resulting in a substantial increase in web presence.
• Oversaw: retail and e-commerce employees, merchandise management, purchasing and inventory control for 50+ brands
• Planned and executed multiple events including pop up shops, corporate media events, record release parties, and magazine launch affairs to drive brand awareness, customer acquisition, and revenue growth.

Featured In:

• Daily Candy’s “Best New Boutiques of 2012”, NY Mag’s “Best of New York 2013”, and “Best FNO Parties in NYC 2012” by Racked.