Sara Flores
Pensacola,Fl.
Overview
8
8
years of professional experience
Work History
BDC Representative
Bob Tyler Toyota
Pensacola, Fl.
12.2021 - 07.2022
- Developed strong business relationships to provide service and value beyond customer expectations.
- Identified and executed appropriate strategies for business success
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Utilized consultative selling skills to identify key trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Prioritized tasks and projects to meet tight deadlines.
- Set and achieved company defined sales goals.
- Exceptional computer skills
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
BDC Representative
Buick GMC Cadillac
Pensacola, FL
03.2018 - 12.2021
- Developed strong business relationships to provide service and value beyond customer expectations.
- Identified and executed appropriate strategies for business success.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Utilized consultative selling skills to identify key trends.
- Built relationships with customers and community to promote long term business growth.
- Prioritized tasks and projects to meet tight deadlines.
- Exceptional computer skills
- Developed, maintained and utilized diverse client base.
- Completed daily outbound calls, up to 80-100 calls per shift.
- Assisted in resolving customer issues by competently responding to both internal and external customer requests.
- Provided exceptional service with knowledge of products and services.
Waitress
Marina Oyster Barn
Pensacola, FL
02.2014 - 10.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
High School Diploma -
Pace High School
Pace Fl.06.2006
Skills
- Client Rapport-Building
- Reminder Calls
- Operational Processes
- Site Visits
- Call Control
- Client Satisfaction
- Making Appointments
Timeline
BDC Representative
Bob Tyler Toyota
12.2021 - 07.2022
BDC Representative
Buick GMC Cadillac
03.2018 - 12.2021
Waitress
Marina Oyster Barn
02.2014 - 10.2017
High School Diploma -
Pace High School