Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
Work History
Associate
Walmart
11.2019 - Current
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Worked varied hours to meet seasonal and business needs.
Managed efficient cash register operations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
Beauty Advisor
Ulta Cosmetics
08.2022 - 01.2023
Worked as a part time beauty advisor while working at walmart as well.
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
Education
Associate of Science - Business Administration And Management
Metropolitan Community College
Omaha, NE
05.2025
High School Diploma -
Lincoln North Star
Lincoln, NE
05.2021
Skills
Cash Handling
Data Entry
Courteous and Professional
Relationship Building
Loyalty Program Promotion
Sales Techniques
Oral communication
Computer Skills
Customer Service
Preparing reports
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Ulta Cosmetics
08.2022 - 01.2023
Associate
Walmart
11.2019 - Current
Associate of Science - Business Administration And Management