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Proven Case Manager with a track record of success at Adapt Mental Health, adept in leveraging exceptional problem-solving and relationship-building skills to achieve a 40% improvement in client outcomes. Specializes in comprehensive case documentation and effective client advocacy, ensuring regulatory compliance and enhancing service delivery.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

EMT program graduate with hands-on training in patient assessment, airway management/ventilation, CPR/AED, and trauma care. Leverage 11+ years of high-volume, front-line service at American Airlines to stay calm under pressure, communicate clearly, and resolve issues quickly. Physically prepared for demanding field work and experienced in fast-paced, team-based operations. Eager to deliver compassionate, efficient prehospital care to the Philadelphia community.

BSN graduate with a strong clinical foundation and professional experience in team coordination, database management, and healthcare communication. Seeking opportunities to grow and expand their knowledge in the healthcare field.

Dynamic and dedicated professional with extensive experience as a Medical Assistant at Christiana Spine Center. Proven ability in patient care and effective communication, ensuring high-quality service and satisfaction. Skilled in electronic health records and problem-solving, consistently enhancing patient experiences and outcomes through compassionate support and meticulous attention to detail.

Sara Gdovin

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Customer Service Representative

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Bachelor of Science - Nursing

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Customer Service Representative

Bachelor of Science - Nursing

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