Sara Graeser
Levittown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Billing Clerk
Waste Managment
05.2023 - Current
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
Data Analyst
Reed Tech
05.2020 - 04.2023
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Client Relations Specialist
Pro Title Usa
02.2018 - 05.2020
- Logged call information and solutions provided into internal database.
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
Customer Service Representative
Best Choice Plumbing
01.2016 - 02.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Neshaminy High School
Langhorne, PASkills
- Data entry proficiency
- Customer Service
- Invoice Processing
- Accuracy and Precision
- Spreadsheet Management
- Account Management
- Professionalism and Ethics
- Records Research
- Account Reconciliation
- Database Management
Timeline
Billing Clerk
Waste Managment
05.2023 - Current
Data Analyst
Reed Tech
05.2020 - 04.2023
Client Relations Specialist
Pro Title Usa
02.2018 - 05.2020
Customer Service Representative
Best Choice Plumbing
01.2016 - 02.2018
High School Diploma -
Neshaminy High School