Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Billing Clerk
Waste Managment
05.2023 - Current
Executed billing tasks and recorded information in company databases.
Verified accuracy of billing data and corrected discrepancies.
Data Analyst
Reed Tech
05.2020 - 04.2023
Enhanced business efficiency by identifying trends and patterns in complex datasets.
Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Client Relations Specialist
Pro Title Usa
02.2018 - 05.2020
Logged call information and solutions provided into internal database.
Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
Customer Service Representative
Best Choice Plumbing
01.2016 - 02.2018
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Information Technology Specialist Trainee at U.S. Army National Guard – Fort GordonInformation Technology Specialist Trainee at U.S. Army National Guard – Fort Gordon