Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversee office inventory activities by ordering.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Preschool Teacher
In The Zone
12.2020 - 01.2023
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Children's Behavioral Therapist
Singing River Services
01.2015 - 05.2018
Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.