Sara Grimm
Markleysburg,PA
Summary
With a proven track record at Vincent Vacations, I excel in creating unforgettable travel experiences, leveraging my expertise in travel research and relationship management. My ability to negotiate deals and maintain industry knowledge has significantly enhanced client satisfaction. Renowned for meticulous itinerary planning and fostering strong partnerships, I consistently develop loyal clienteles and mentor peers in travel best practices.
Overview
4
4
years of professional experience
Work History
Independent Travel Agent
Vincent Vacations
12.2021 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Independent Destination Wedding Agent
AllInclusiveWeddings.com
02.2022 - Current
- Scheduled appointments with potential clients to discuss wedding plans.
- Continuously strengthened relationships with international partners through effective communication and active listening.
- Arranged travel accommodations for all wedding guests.
- Interviewed and qualified wedding couple to determine the perfect international travel and lodging needs and recommended points of interest to maximize travel experiences.
- Verified and finalized arrangements to deliver smooth and efficient travel for wedding guests.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Independent Travel Agent
Travels By Danielle
04.2021 - 12.2021
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Followed up with customers to increase customer service with travel plans.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Education
High School Diploma -
Peters Township High School
McMurray, PA06-2002
Skills
- Travel research
- Social Media
- Itinerary Planning
- Travel packages
- Travel insurance
- Hotel Accommodations
- Resort partnerships
- Client Consultations
- Ground transportation planning
- Mentoring and training
- Global destinations
- Relationship Management
- Customs requirements
Accomplishments
- Has been the top booking agent at Vincent Vacations since 2022 due to exceptional service and customer relationship building skills.
Additional Information
With over 20 years of personal experience, Aruba has become my second home. A place I've explored deeply and grown to love with every visit. As an Aruba expert, I am passionate about sharing its beauty, culture, and hidden gems. My dream is to bring my knowledge and love for Aruba to others, inspiring them to experience everything this unique island has to offer.
Timeline
Independent Destination Wedding Agent
AllInclusiveWeddings.com
02.2022 - Current
Independent Travel Agent
Vincent Vacations
12.2021 - Current
Independent Travel Agent
Travels By Danielle
04.2021 - 12.2021
High School Diploma -
Peters Township High School
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