Sara Henson
Albuquerque,NM
Summary
Highly-motivated employee with desire to take on new challenges. Pleasant personality coupled with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
High Desert Rv Park
Albuquerque, NM
10.2016 - 09.2019
- Greeted guests warmly and managed front desk inquiries at High Desert RV Park.
- Coordinated check-ins and check-outs efficiently for all visitors.
- Pumped Propane, filling tanks/RVs for all propane customers.
- Maintained accurate reservation records using property management books.
- Provided information about local attractions and park amenities to guests.
- Handled guest complaints with professionalism and empathy.
- Assisted in managing the park's scheduling and occupancy logistics.
- Collaborated with maintenance staff to report issues promptly.
- Ensured cleanliness and organization of the front desk area, recreational room, bathroom/laundry facilities, and park grounds daily.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Sales Associate
Cub Foods Liquor
Hastings, Minnesota
06.2009 - 08.2011
- Assisted customers in selecting products and answering inquiries.
- Maintained organized displays and stocked shelves with merchandise.
- Operated cash register and processed customer transactions efficiently.
- Monitored inventory levels and communicated restock needs to management.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
Receptionist
Fantastic Sams Cut & Color
Hastings, MN
09.2009 - 01.2011
- Greeted clients warmly and maintained a welcoming reception area.
- Managed appointment scheduling for stylists and clients efficiently.
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Make deposits to bank on behalf of the salon.
- Made lunch runs for the stylist.
- Helped to keep each stylist station clean and stocked.
Education
Some College (No Degree) - Behavioral Sciences
University of New Mexico
Albuquerque, NM08-2026
Park Senior High School
Cottage Grove, MNSkills
- Reservation coordination
- Multitasking and organization
- Problem solving
- Basic bookkeeping
- Administrative support
- Customer service
- Certified in CCSS
Timeline
Front Desk Receptionist
High Desert Rv Park
10.2016 - 09.2019
Receptionist
Fantastic Sams Cut & Color
09.2009 - 01.2011
Sales Associate
Cub Foods Liquor
06.2009 - 08.2011
Some College (No Degree) - Behavioral Sciences
University of New Mexico
Park Senior High School