Sara Hoekstra
Palm Beach Gardens,FL
Summary
Energetic server with background in high-volume restaurant environments. Excelling in exceptional customer service and ability to enhance guest experiences through positive interactions, leading to increased satisfaction. Skilled in team collaboration and maintaining a strong work ethic, I am committed to delivering outstanding service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Palm Beach Gardens, FL
07.2023 - Current
- Prepared everything, including soup, salad, and bread, and ran the food.
- Gave refills in a timely manner.
- Provided excellent service and attention to guests.
- Identified the needs of guests promptly and efficiently.
- Provided exceptional service to a high volume of daily guests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
Concessions Worker/Customer Service
CMX Cinemas
Palm Beach Gardens, FL
03.2022 - 05.2023
- Served food and drinks to guests in their theaters.
- Prepared orders in timely manner.
- Operated the cash register and POS.
- Answered phone calls and questions at the customer service desk.
Education
Associate of Arts - Digital Communications And Media
Palm Beach State
Palm Beach Gardens05-2026
Skills
- Exceptional customer service
- Positive and professional
- Team collaboration
- Strong work ethic
- Positive guest interactions
- Tableside etiquette
- Effective customer upselling
- Food and beverage pairings
- Food running
- POS operation
- Menu item recommendation
- Menu memorization
Certification
- Adobe Premier Pro Certified
- Adobe After Effects Certified
Timeline
Server
Olive Garden
07.2023 - Current
Concessions Worker/Customer Service
CMX Cinemas
03.2022 - 05.2023
Associate of Arts - Digital Communications And Media
Palm Beach State
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Peyton LucasPeyton Lucas
Busser at Olive GardenBusser at Olive Garden
Justin AllenJustin Allen
Server, Delivery Specialist, and Certified Trainer at Olive GardenServer, Delivery Specialist, and Certified Trainer at Olive Garden
Larry AllenLarry Allen
Server at Olive GardenServer at Olive Garden
KELLIE E. DEMOFONTEKELLIE E. DEMOFONTE
Police Officer at Village of TequestaPolice Officer at Village of Tequesta