SARA HOLZER
Minot,USA
Summary
Team-oriented professional with a robust work ethic and expertise in customer service and administrative support. Demonstrated success in improving operational efficiency through strong communication and organizational skills. Proficient in schedule management, cash handling, and facilitating exceptional guest experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
The Landing Bar and Bottle Shop
Minot , ND
08.2024 - 01.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building a positive experience from the first interaction.
- Demonstrated the ability to interact with customers in a friendly and professional manner.
Certified Nursing Assistant/Unit Secretary
Sanford Health
Bismarck, ND
02.2011 - 06.2022
- Scheduled follow-up appointments.
- Did paperwork for patient discharges and admissions.
- Enhanced nursing station operations to improve efficiency and reduce errors.
- Organized charts and reports to support office and patient needs.
- Provided administrative support for 4NE through skilled clerical tasks.
- Made post hospital appointments for doctors, therapy and radiology.
- Faxed interagency transfer reports to nursing homes and outside facilities for patient discharge.
- Managed incoming phone calls and directed to the appropriate department.
- Maintained office and medical supply inventory by checking stock and ordering new supplies as needed.
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient intake information accurately in electronic health records.
- Supported nursing team during medical procedures and examinations as needed.
- Communicated effectively with patients to address their concerns and needs.
- Provided emotional support to patients and families during care processes.
- Coordinated post-hospital appointments with doctors, therapy, and radiology services.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Paraprofessional
Bismarck Public Schools
Bismarck, ND
08.2015 - 05.2020
- Fax Interagency Transfer orders to nursing homes and Home Health Care for discharging patients.
- Manage incoming calls and directed to appropriate department.
- Provide information for patient admissions and discharges to foster timely processing.
- Maintain office and medical supplies inventory by checking stock and ordering new supplies as needed.
- Make the assignment sheet for the next day staffing.
- Maintain optimal safety and security for all students at the school.
- Instruct small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Support student learning objectives through personalized and small group assistance.
- Use behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Assess student assignments to check quality and completeness before submission for grading.
- Prepare instruction materials, including making copies, constructing bulletin boards and setting up work areas.
- Perform special tasks to help students with special needs learn and grow.
- Organize classroom materials to help teachers prepare for daily instruction and activities.
- Relieve classroom teacher during breaks, using [Skill] to maintain order and structure in classroom.
- Oversee students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Organize activities to promote students' social, physical and emotional development.
- Report on student progress, behavior and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Observe individual behaviors and suspect actions, and reported issues to supervisory staff.
- Prepare instructional materials for group and one-on-one use to comply with established curriculum.
- Planned and led activities to develop students' physical, emotional and social growth.
- Document student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Provide social and emotional support for students.
- Run the breakfast and lunch till and provide support to the kitchen staff.
Education
High School Diploma -
Bozeman High
Bozeman, MT05.1995
Skills
- Strong work ethic
- Administrative support
- Medical record management
- Problem solving
- Time management
- Multitasking and organization
- Exceptional customer service
- Cash handling
- Guest engagement
- Positive and professional
Certification
Certified Nursing Assistant
References
References available upon request
Timeline
Server
The Landing Bar and Bottle Shop
08.2024 - 01.2025
Paraprofessional
Bismarck Public Schools
08.2015 - 05.2020
Certified Nursing Assistant/Unit Secretary
Sanford Health
02.2011 - 06.2022
High School Diploma -
Bozeman High