Sara Hoover

• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Providing assistance with baking, cooking, laundry, cleaning, gardening, and other household tasks so they could stay in their home as long as possible.
• Transporting to appointments and shopping trips, as needed.
• Staying overnight after any medical procedures.

Due to an unexpected medical emergency, I assisted my brother and sister-in-law with my niece and nephews.

• 24/7 childcare of 3 children (2-year-old, 1-year-old, and an infant) for four months.
• My hours decreased slowly as my sister-in-law was able to care for the children again.

• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Kept individuals safe by removing hazards and correcting problems.
• Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
• Maintaining positive communication with each client's family.

• Care provider for twins
• Created art projects and played games, limiting TV time.
• Fostered close relationships with children by asking about school, friends and hobbies.