Sara Kaleak
Barrow,AK
Summary
Dynamic and engaging Waitress Trainer at Lilianna's Fresh Baked, renowned for elevating customer satisfaction through exceptional service and effective kitchen communication. Leveraged patience and menu design expertise to enhance dining experiences and mentor new staff, significantly reducing customer complaints. Demonstrated adeptness in cash handling and team motivation, ensuring a seamless dining environment.
Overview
8
8
years of professional experience
Work History
Waitress Trainer
Lilianna's Fresh Baked
06.2023 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
Babysitter
Family Members
01.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Kiita Learning Community
Barrow, AK05-2025
Skills
- Team motivation
- Body language awareness
- Patience and tact
- Order accuracy
- Constructive feedback
- Memory retention
- Menu design
- Bill computation
- Cash handling
- Menu memorization
- Kitchen communication
Timeline
Waitress Trainer
Lilianna's Fresh Baked
06.2023 - Current
Babysitter
Family Members
01.2017 - Current
High School Diploma -
Kiita Learning Community
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