Sara Khan
Naperville,IL
Summary
Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walgreens
Naperville, Illinois
11.2014 - 05.2016
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Verified accuracy of medication labels before they were dispensed to customers.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Prepared prescription transfers to other pharmacies.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
- Maintained proper storage and security conditions for drugs.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Established or maintained medications and other patient profiles.
- Entered prescription information into computer databases.
- Restocked shelves with new supplies of medications as needed.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
Cashier
Berkeley Finer Foods
Berkeley, Illinois
03.2014 - 11.2014
- Processed customer payments quickly and returned exact change and receipts.
- Discounted purchases by scanning and redeeming coupons.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained work area and kept cash drawer organized.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers and answered any questions they had about the store's products and services.
- Built and maintained productive relationships with employees.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Scanned items and checked pricing on cash register for accuracy.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Bachelor of Science - Kinesiology
Elmhurst University
Elmhurst, IL12-2015
Associate of Science - Science
Triton College
River Grove, IL05-2013
Skills
- FDA compliance
- Billing support
- Drug utilization review
- Proper labeling
- Patient confidentiality
- Prescription filling
- Labeling prescriptions
- Answering customer questions
- Problem-solving skills
- Resolving customer issues
Timeline
Pharmacy Technician
Walgreens
11.2014 - 05.2016
Cashier
Berkeley Finer Foods
03.2014 - 11.2014
Bachelor of Science - Kinesiology
Elmhurst University
Associate of Science - Science
Triton College