Sara Kight
Virginia Beach,VA
Summary
Seasoned Association Manager bringing proven skills in negotiating, preparing and finalizing contract agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
17
17
years of professional experience
Work History
On-site Community Association Manager
Community First Management, Inc.
Virginia Beach, Virginia
04.2018 - Current
- Worked with Board of Directors and staff to understand requirements and provide exceptional on-site management service.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with association attorney to resolve governing documents problems, improve operations and provide exceptional customer service.
- Developed team communications and information for board and owners meetings.
Community Association Manager
The Select , Inc.
Virginia Beach, Virginia
10.2009 - 10.2017
- Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
- Monitored timely receipt of monthly assessments in accordance with the governing documents.
- Delivered emergency 24-hour on-call service for owners on building issues.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
Community Association Manager
Continental Management
Virginia Beach, Virginia
12.2006 - 09.2009
- Secured community services, including pool and fitness facility maintenance, landscaping and waste removal.
- Ensured consistent maintenance and overall functionality of residential community.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Enforced compliance with community regulations and guidelines.
Education
Bachelor of Arts - History
05.2012
Associate of Arts -
12.2011
High School Diploma -
06.1989
Skills
- Community Associations Institute (CAI) member
- Certified Manager of Community Associations (CMCA)
- Association Management Specialist (AMS)
- Professional Community Association Manager (PCAM)
Timeline
On-site Community Association Manager - Community First Management, Inc.
04.2018 - Current
Community Association Manager - The Select , Inc.
10.2009 - 10.2017
Community Association Manager - Continental Management
12.2006 - 09.2009
Old Dominion University - Bachelor of Arts, History
Tidewater Community College - Associate of Arts,
First Colonial High School - High School Diploma,
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