Sara Kistler
Keller,TX
Summary
Methodical Product Owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in Salesforce products. Prepared to bring experience in the field to a challenging new role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product Owner - Salesforce and Medallia
Dave & Buster's
Coppell, TX
01.2023 - Current
- Gathered and prioritized product requirements from stakeholders.
- Analyzed customer feedback to identify areas for improvement.
- Developed user stories, acceptance criteria, and mockups for new features.
- Collaborated with development teams to ensure successful delivery of products.
- Managed sprints and monitored progress against project timelines.
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
Salesforce Administrator
Dave & Buster's
Coppell, TX
08.2022 - 01.2023
- Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
- Developed custom VisualForce pages for customer-facing portals.
- Provided technical support to internal users on Salesforce issues or questions.
- Managed the development process from design through testing to deployment of new products or features in Salesforce environment.
E-Automate Administrator
The Stewart Organization
Irving, TX
01.2010 - 08.2022
- Assisted in the development of new administrative systems, procedures and policies.
- Hire, coach and guide my team to meet their billing and collection goals and maintain retention of
aged receivable records. Implement consistent training for staff to retain and build a solid team. - Held weekly staff meetings to review workflow to ensure proper procedures are adhered to.
- Work with VP, CEO, CIO and CFO with productivity reports and profitability margins, conduct
Skills
- Product Specifications
- Requirements Gathering
- Cross-Functional Collaboration
- New Features Implementation
Certification
- Salesforce Administrator Certified
References
References available upon request.
Timeline
Product Owner - Salesforce and Medallia
Dave & Buster's
01.2023 - Current
Salesforce Administrator
Dave & Buster's
08.2022 - 01.2023
E-Automate Administrator
The Stewart Organization
01.2010 - 08.2022