Sara Lebrecht

CLIFTON PARK,NY

Summary

Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

years of professional experience

Work History

Office Administrator

Ultimus Private Fund Solutions

Clifton Park, New York

02.2023 - Current

Multi-Site Leadership: Oversaw daily administrative operations across three office locations, streamlining workflow, procedures, and cross-team communication.
Executive Scheduling & Events: Coordinated complex executive calendars, client appointments, and travel arrangements via MS Outlook; planned and executed company meetings and conferences.
Vendor & Financial Support: Managed vendor relationships and service contracts, processed timely invoices, and handled incoming/outgoing checks in accordance with compliance standards.
Front Office & Communications: Managed high-volume phone lines, warmly greeted office visitors, and served as the primary point of contact for client and internal inquiries.
Documentation & Data Management: Drafted professional correspondence, reports, and presentations (Word, Excel, PowerPoint); built and maintained organized electronic and physical filing systems.
Inventory & IT Coordination: Monitored supply levels and executed purchase orders to maintain optimal stock; partnered with the IT department to troubleshoot software and office technology issues.
Process Improvement: Implemented updated office procedures to automate client communications and increase overall operational efficiency.

Toll booth operator

New York State Thruway Authority

Albany, New York

03.2017 - 11.2020

Emergency & Incident Response: Partnered directly with NYS Troopers, 911 dispatchers, and emergency responders during highway accidents, missing person reports, and traffic incidents to ensure prompt emergency support and roadway safety.
Onboarding & Leadership: Trained and mentored new employees on operational procedures, safety standards, and toll equipment usage to ensure seamless team integration.
Financial & Cash Management: Responsibly processed high volumes of cash transactions daily, maintained accurate financial documentation, and oversaw safe contents with strict adherence to audit guidelines.
Customer Service & Operations: Provided efficient, courteous service to motorists and pedestrians, accurately delivering directions and calmly de-escalating challenging situations.
Safety & Regulatory Compliance: Monitored real-time roadway conditions and operated specialized toll equipment strictly following state regulatory and safety guidelines.

Sr. Sales Associate

Hess Express

Casselton, NY

07.2012 - 08.2015

Store Operations & Management: Participated in strategic planning meetings with management to align store goals, managed employee scheduling, and processed daily staff hours for payroll accuracy.
Financial Oversight & POS: Executed accurate point-of-sale (POS) transactions, balanced registers, and prepared daily bank deposits in compliance with financial security standards.
Team Leadership & Onboarding: Trained and mentored new and junior sales associates on company standards, product knowledge, customer service standards, and effective sales strategies.
Visual Merchandising & Inventory Control: Built eye-catching promotional displays to drive sales, collaborated with the team to restock inventory, and briefed management on customer preferences and stock needs.
Customer Relations & Problem Solving: Delivered attentive, knowledgeable service to drive sales, actively engaged customers with a positive attitude, and effectively de-escalated and resolved complaints to maintain high satisfaction.
Store Upkeep: Maintained a clean, safe, and organized sales floor and stockroom to ensure an inviting shopping environment and smooth daily operations.

Education

Columbia High School

East Greenbush, NY

Skills

Operations & Leadership: Office Management, Team Leadership & Workforce Management, Loss Prevention, Event Planning
Administration: Calendar & Appointment Management (MS Outlook), Document Preparation, Vendor Communication, Technical Support

Retail & Sales: Store Merchandising & Promotions, Inventory Management, Point of Sale (POS) Systems, Customer Relationship Management (CRM), Money Handling

Timeline