Proactive and results-oriented professional at Pacsun Retail Store, adept in customer service and inventory management. Excelled in enhancing the customer experience by demonstrating attention to detail and team collaboration. Achieved consistent sales increases through effective upselling and cross-selling.
Overview
3
3
years of professional experience
Work History
Store Associate
Pacsun Retail Store
03.2024 - 08.2024
Provided excellent customer service by engaging the customer in conversation and assisted them in finding what they needed.
Maintained a clean and orderly work environment by stocking shelves and organizing displays.
Suggested add-on items to customers to help increase sales.
Maintained a knowledge of the new stock as well as new promotions.
Volunteer
Buddy Program
09.2021 - 09.2023
Participated in engaging, fun, and smooth-running games.
Used strong communication skills and compassionate tone to encourage the players to participate.
Assisted the coaches by guiding the players to follow the rules of the game.
Recruited volunteers and Buddies for the program
Lifeguard
Candlewood Management Services
05.2021 - 05.2023
Ensured the swimmers were safe by monitoring pool area and enforcing rules.
Created a safe environment for the guests in and around swimming pool.
Provided exceptional customer service to guests.
Maintained a clean and safe environment by performing necessary daily pool maintenance.
Attentively watched swimmers to identify distress.
Prevented accidents through regular equipment inspections and maintenance.
Handled incident reporting by documenting any occurrences that required intervention or assistance from the lifeguard staff.
Conducted routine water tests to maintain proper chemical balance and adjusted chemical levels.
Observed weather and water conditions and alerted visitors to potential storms by evacuating the pool.
Managed first aid supplies inventory and replenished as needed.