Sara Meier
Barnard,KS
Summary
Detail-oriented administrative professional with a strong background in managing daily office operations, accounts receivable, and scheduling. Known for exceptional verbal communication and organizational skills, consistently improving client satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Office Administrative Assistant
Crossroads Collision, INC
Salina, KS
09.2024 - 06.2025
- Managed daily office operations, ensuring smooth workflow and efficient task completion.
- Accounts receivable, billing, insurance billing.
- Assisted in scheduling appointments and coordinating meetings for management team.
- Maintained organized filing system, improving document retrieval efficiency.
- Handled customer inquiries and resolved issues, enhancing client satisfaction.
- Utilized office software to create reports and documents, enhancing productivity.
- Collaborated with team members on projects, fostering a cooperative work environment.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Social Service Designee
Wilson Care and Rehabilitation Center
Wilson, KS
01.2021 - 03.2022
- Coordinated care plans with interdisciplinary teams to enhance resident support and well-being.
- Conducted assessments to identify residents' needs, ensuring tailored service delivery.
- Facilitated communication between families and staff, promoting transparency in care processes.
- Implemented resident engagement activities to foster social interaction and improve quality of life.
- Maintained accurate documentation of services rendered, enhancing compliance with regulatory standards.
- Provided crisis intervention support when necessary, coordinating closely with emergency response personnel and other professionals as needed.
- Assisted clients in navigating complex social systems such as housing programs, benefits applications, or mental health resources.
- Reduced barriers to service access by connecting clients with appropriate resources within the community.
- Participated in ongoing professional development opportunities, staying current on trends and best practices within the field of social services.
- Earned my CNA in March 2021 ensuring I was able to assist with resident care.
Family Support Worker
Saint Francis Ministries
Salina, KS
03.2016 - 06.2020
- Facilitated family engagement through effective communication and support services.
- Coordinated resources and referrals for families to access essential community services.
- Advocated for families in multidisciplinary team meetings to ensure comprehensive care coordination.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
- Monitored progress of families under my supervision, adjusting interventions as needed to achieve desired outcomes.
- Visited home environments to help clients develop comprehensive life, technical, and job skills.
- Coordinated services for children with special needs by collaborating closely with healthcare providers and school personnel.
- Improved children''s school attendance rates by collaborating directly with educators on targeted interventions.
- Documented data and completed accurate updates to case records.
Mental Health Specialist
Central Kansas Mental Health Center
Salina, KS
11.2014 - 08.2016
- Facilitated group therapy sessions, enhancing communication skills and peer support among clients.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Conducted assessments to evaluate mental health conditions and recommend appropriate interventions.
- Collaborated with multidisciplinary teams to coordinate care and ensure comprehensive service delivery.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Developed rapport with diverse patient populations, fostering trust and open communication during psychosocial group.
- Provided clients with recommendations to community resources.
- Developed strong relationships with community partners, enhancing access to additional resources and support services for patients.
- Performed client assessments and developed treatment plans.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Education
Lincoln Jr Sr High School
Lincoln, KS05-1994
Skills
- Data entry
- Verbal communication
- Document preparation
- Billing and invoicing
- Schedule and calendar management
- File organization
- Inventory management
- Confidentiality handling
- Telephone reception
- Customer engagement
- Leadership and supervision
- Multitasking and organization
- Administrative support
- Computer skills
- Office administration
- Strong problem solver
- Customer and client relations
- Documentation and recordkeeping
- Multi-line phone proficiency
Timeline
Office Administrative Assistant
Crossroads Collision, INC
09.2024 - 06.2025
Social Service Designee
Wilson Care and Rehabilitation Center
01.2021 - 03.2022
Family Support Worker
Saint Francis Ministries
03.2016 - 06.2020
Mental Health Specialist
Central Kansas Mental Health Center
11.2014 - 08.2016
Lincoln Jr Sr High School